Auto Claims Property Damage Supervisor

Position Description The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit. Scope of the position includes ensuring compliance with state‑mandated claims handling guidelines, understanding of policy language and coverages, and assuring proper investigation and conclusions of claims. The role also includes monitoring production, staff development, and the quality of files assigned to the unit. Duties & Responsibilities Lead, motivate, and provide direction to the unit adjusters. Conduct file and diary reviews to monitor adjuster work, ensure appropriate documentation, and maintain fair claim settlement practices and company quality standards. Place appropriate authority level on claim files based on coverage determination, facts investigation, and approve settlement checks within authority. Review reports and support the implementation of procedures that improve overall claim settlement process, customer service levels, and maintain desired quality and quantity levels. Oversee the implementation and monitoring of procedures to assure effectiveness and compliance. Determine training needs of the department/unit and establish and participate in programs to meet personnel and process training needs. Identify systems issues or concerns and make suggestions for enhancements. Manage the administrative functions of the unit, including: Review, provide direction, and assign new losses. Set performance objectives and monitor performance results. Conduct performance appraisals. Daily review of files for payment approvals over adjuster authority and transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.). Conduct unit meetings. Review and respond to Department of Insurance inquiries. Review and direct claim activity on customer inquiries. Assure all compliance and customer service regulations/initiatives are met. Seek local candidates to work in either the Bedford Park location (approximately one mile south of Chicago Midway Airport) or the Oak Brook location. Qualifications 5+ years auto liability claims experience. Team Lead or Auto Claims Leadership experience preferred. Strong technical and administrative background in auto claims handling. Ability to work independently on technical and administrative matters in accordance with company policy and procedures. Background in personnel selection, goal setting, monitoring, and communicating performance. Good leadership, training, and development skills. Excellent communication, interpersonal, and organizational skills. Ability to pass written examinations where required by state statutes to become a licensed claim adjuster/supervisor. Prior non‑standard auto claims experience is a plus, not required. On‑site position in Bedford Park, IL. Benefits Competitive salaries. Commitment to training & development. Medical, dental, and vision reimbursement. Short‑term and long‑term disability. Life insurance. Flexible spending account. Telemedicine benefit. 401(k) with a generous company match. Paid time off and paid holidays. Tuition reimbursement. Wellness program. Fun company‑sponsored events. And so much more. Estimated Compensation Range: $48,750/year – $93,750/year #J-18808-Ljbffr Warrior Insurance Network