Data Solutions Technician

Data Solutions Technician

With your background in delivering excellent customer service, you'll play a key role in supporting our clients and sales team by managing multiple projects and deliverables with care, accuracy, and a positive attitude. In this entry-level role, you'll partner closely with Sales, internal delivery teams, and external client partners to help turn campaign goals into audience solutions our clients use to achieve results.

This role is ideal for someone who enjoys solving problems, thrives in a fast-paced environment, and is excited to build a career in client services and marketing operations. You'll receive training and support as you learn our systems, processes, and best practices—while bringing a strong customer-first approach and attention to detail to everything you do.

Responsibilities include building foundational skills that support long-term career growth within Client Services and Marketing Operations, developing a growth mindset by learning new tools, processes, and ways of working, working with the Account Specialist team to clarify campaign requirements, managing and maintaining campaign documentation, building knowledge of data-driven marketing, internal systems, and evolving industry trends, and meeting and maintaining departmental quality metrics.

Qualifications include experience in a customer-facing or service-oriented role, strong attention to detail, ability to manage multiple tasks or projects at once, comfort working with standard computer applications, clear communication skills, a customer-first approach, organized, proactive, adaptable when priorities shift, curiosity and problem-solving instincts, and a willingness to learn new systems and processes.

This is a strong entry point for someone looking to move from an hourly, service-based role into a professional career path. We value transferable skills—such as communication, organization, reliability, and customer care—and provide the training needed to succeed in a corporate, data-driven environment.

If you enjoy helping customers, staying organized, and learning new things, this role offers hands-on experience, mentorship, and room to grow.

Epsilon is a global data, technology, and services company that powers the marketing and advertising ecosystem. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development, and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people, and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

As an Epsilon employee, you deserve perks and benefits that put you, your family, and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to View email address on click.appcast.io to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.