Principal Product Manager, Software

Overview At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact We are seeking a seasoned Principal Product Manager to lead strategy and execution for innovative software products. This role is responsible for defining product vision, driving roadmap execution, and ensuring the successful launch and scaling of high-impact software solutions. The ideal candidate has a strong technical foundation, deep customer empathy, and a proven track record of delivering software platforms or applications that delight users and drive business growth. What You’ll Do Location : This role is based out of our Boston, MA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Define and evolve the product vision, strategy, and roadmap from concept through launch, adoption, and iteration. Gather insights from customers, partners, and industry trends to shape product decisions and ensure market fit. Partner with engineering, design, QA, data science, and operations to deliver scalable, reliable, and modern software solutions. Ensure solutions deliver seamless user experiences, strong performance, security, and compliance across platforms. Validate product concepts, refine requirements, and ensure solutions address real-world workflows and business goals. Establish KPIs around adoption, retention, reliability, and customer satisfaction, and use data to guide prioritization. Collaborate with sales, marketing, and customer success teams to launch products, onboard users, and drive long-term adoption. Ensure your product integrates effectively with broader platforms, APIs, and third-party applications to deliver end-to-end value. What You Bring 10+ years of product management experience, with a focus on software, SaaS, or platform products. Bachelor’s degree in computer science, engineering, or related field (or equivalent practical experience). Proven success in building, launching, and scaling complex software products across enterprise or consumer markets. Comfortable discussing system architecture, APIs, and technical trade-offs with engineering teams. Skilled at working with iterative development, product discovery, and data-driven prioritization. Exceptional empathy and ability to translate user insights into product strategy. Skilled at aligning stakeholders across levels, from executives to technical teams. Demonstrated ability to drive adoption strategies, pricing, and product growth in competitive markets. Willingness to travel (up to ~20%) for customer engagement, user research, and cross-functional collaboration. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Fitness Programs Emotional & Mental Wellness support And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Axon’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. 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The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s OFCCP website. Disability status and related information will be used for government reporting and compliance purposes only. Equal Employment Opportunity poster information and related notes may be included as required by law. #J-18808-Ljbffr Accreditation Council for Graduate Medical Education