Care Coordinator

Care Coordinator / Office Assistant (Part-Time)

Company: Qualicare Home Care

Location: 23 Orchard Rd, Skillman, NJ

Schedule: Monday Friday | 10:00 AM 3:00 PM (25 hours/week)

About Us: Qualicare Home Care provides compassionate, high-quality home care services that help seniors live safely and comfortably in their homes. We are a growing agency seeking a reliable, organized Care Coordinator/Office Assistant to support daily operations and ensure excellent service to our clients and caregivers. This role is ideal for someone who enjoys working with people, staying organized, and supporting a fast-paced healthcare office.

Position Overview

The Care Coordinator / Office Assistant will assist with client coordination, caregiver onboarding, compliance documentation, scheduling support, and general office operations. This person will work closely with the Owner, Nurse, and Coordinators to ensure the office runs smoothly. This role offers excellent growth potential, with the opportunity to grow into an Office Manager position as the agency expands.

Key Responsibilities

• Client & Care Coordination
  • Attend client assessments with the nurse when needed.
  • Engage with clients and families to ensure a positive onboarding experience.
  • Assist with caregiver-client coordination and communication.
  • Support follow-ups with clients and caregivers.
• Caregiver Onboarding & Engagement
  • Conduct caregiver onboarding presentations for new hires.
  • Ensure caregivers understand company policies, expectations, and procedures.
  • Organize and support caregiver engagement activities and appreciation events.
  • Maintain positive relationships with caregivers to support retention and engagement.
• Compliance & Documentation
  • Complete I-9 verification for new hires.
  • Maintain employee files and ensure they are organized and audit-ready.
  • Ensure required documentation is properly completed and stored.
  • Assist with onboarding paperwork for caregivers.
• Recruitment Support
  • Assist with caregiver recruitment activities including:
    • Posting job listings
    • Screening candidates
    • Scheduling interviews
    • Candidate follow-ups
• Scheduling & Administrative Support
  • Assist with caregiver scheduling and shift coordination.
  • Help manage schedule changes and coverage needs.
  • Support general office administrative tasks.
  • Maintain organized records and spreadsheets.
• Community & Event Support
  • Attend community events or outreach activities when needed.
  • Represent the agency professionally in the community.
• Owner & Office Support
  • Support day-to-day administrative tasks.
  • Assist with operational coordination to keep the office running smoothly.
  • Help manage office responsibilities so leadership can focus on marketing and growth.

Qualifications

• Valid driver's license and reliable transportation (REQUIRED)
• Ability to travel locally for client assessments and events
• Strong organizational and communication skills
• Proficiency with Microsoft Excel, Word, and general office technology
• Comfortable learning new systems and technology

Personal Qualities

• Organized and detail-oriented
• Compassionate and client-focused
• Reliable and proactive
• Strong communicator and team player

Growth Opportunity

This role offers strong career development potential. The right candidate will have the opportunity to grow into an Office Manager role as the agency continues to expand. If you are organized, people-oriented, and interested in making a meaningful impact in senior care, we would love to hear from you. Compensation: $17.00 - $21.00 per hour