Business Operations Program Manager - Americas

Business Operations Program Manager – Americas Overview The Business Operations Program Manager supports the execution of the Americas region’s strategic priorities by owning internal communications operations, strategic program management, and executive‑level reporting and content. The role ensures the operating rhythm runs effectively by coordinating leadership forums, tracking actions and progress, and enabling clear, consistent communication across functions and markets. Responsibilities Manage cross‑functional strategic programs requiring strong coordination and change management (e.g., Retailer Engagement Survey, annual sales programs, leadership initiatives). Partner with stakeholders to ensure initiatives progress on time and deliver intended outcomes. Develop high‑quality executive presentations, reports, and written communications; synthesize quantitative and qualitative inputs into clear, leadership‑ready insights. Collaborate with Commercial leaders to support planning, performance reviews, and key initiatives, translating strategic priorities into consistent in‑market execution. Oversee the Americas internal communications cadence, including All‑Hands, QBRs, cluster‑ and function‑level meetings, coordinating agendas, materials, messaging, and follow‑up. Measure the effectiveness of programs, initiatives, and communications using qualitative and quantitative inputs; establish feedback loops to assess understanding, alignment, and impact of key messages. Own day‑to‑day logistics and coordination for recurring leadership and commercial forums; track action items and ensure follow‑through across teams and functions. Qualifications 6–8 years of experience in Program Management, Project Management, Strategy, Communications, or a related field. Ability to travel ≈10% of the time. Strong organizational and coordination skills. Experience collaborating effectively with senior leadership. Excellent written and verbal communication skills. Proficiency in Microsoft Office (Teams, OneDrive, Word, PowerPoint, Excel) and Atlassian Suite (Confluence, Jira). Compensation Annual salary range: $80,000 – $120,000 (commensurate with experience). Benefits Competitive pay with annual performance‑based reviews. Comprehensive healthcare plan options (PPO, EPO, HDHP, HMO) with acupuncture and physical therapy included. Health Savings Account (HSA) with employer contributions when enrolled in a high‑deductible plan. Dental and vision plans. 401(k) with company matching up to $5,000 annually and immediate 100% vesting. Company‑paid life, AD&D, short‑term disability, and long‑term disability insurance. Employee Assistance Program for individualized mental well‑being care. Generous vacation, sick leave, paid holidays, and volunteer time off. 14weeks of 100% paid leave for birthing parents and 8weeks of 100% paid leave for non‑birthing parents. Up to $9,000 annually in career development and degree assistance. Up to $250 annually in fitness and wellness reimbursement. Industry pro‑deal discounts and perks. For additional information on benefits, visit #J-18808-Ljbffr Specialized Bicycle Components, Inc.