Director of Corporate Property Management

Director Of Corporate Property Management

Under supervision of the COO, the Director of Corporate Property Manager oversees the daily operations, maintenance, and tenant relations for multi-tenant and branch office buildings. This role ensures that all properties are maintained to high operational, safety, and aesthetic standards while delivering exceptional service to tenants. Responsibilities include coordinating maintenance activities, managing vendor contracts, overseeing tenant buildouts, conducting property inspections, and resolving tenant concerns. The position requires strong organizational skills, effective communication, and the ability to manage multiple projects simultaneously.

Operations & Maintenance

• Manage the maintenance and operation of multi-tenant and branch office buildings; oversee maintenance technician staff and ensure proper safety precautions are taken to complete tasks.
• Schedule and oversee maintenance repairs, janitorial services, landscaping, snow removal, and fire/safety/security inspections.

Tenant Relations

• Address and resolve tenant complaints and service requests promptly and professionally.
• Coordinate repairs with maintenance staff and outside contractors as needed.
• Review and approve contractor proposals and invoices related to tenant services.

Property Inspections

• Conduct periodic inspections of branch and office buildings.
• Identify and document necessary repairs, improvements, and safety concerns.

Tenant Buildouts

• Collaborate with real estate agents and prospective tenants on proposed improvements.
• Coordinate architectural plans, permits, and construction cost estimates.
• Bid out construction projects, oversee progress, and approve related invoices.

Vendor & Contractor Management

• Conduct annual bidding for service contracts including snow removal, landscaping, janitorial, elevator, fire safety, and security services.
• Review bids, award contracts, and monitor contractor performance.
• Review and approve all contractor invoices.

Knowledge, Skills & Abilities

• Experience in commercial property operations, including building systems, maintenance, and safety regulations.
• Must have previous experience in vendor management, service contracts, and competitive bidding processes.
• Construction processes, architectural plans, permitting, and tenant buildout requirements.
• Budgeting, cost control, and invoice review procedures.
• Strong organizational and project-management skills.
• Excellent communication and interpersonal skills for effective tenant relations.
• Skilled in coordinating maintenance activities and supervising contractors.
• Ability to review proposals, evaluate bids, and approve invoices accurately.
• Proficiency in conducting property inspections and documenting findings.
• Must have valid driver's license in good standing to visit on-site locations.
• Ability to oversee construction projects from planning through completion while keeping in line with approved budget.
• Ability to negotiate service contracts and maintain positive vendor relationships.
• Identify operational inefficiencies and recommend improvements.
• Must be able to work independently, as well with others, make sound decisions, and uphold high property performance standards.
• 5 – 10 years of corporate property management experience
• Proficiency in MS Office is a plus

Physical Demands

• Ability to walk, stand, and move throughout multi-tenant and retail office buildings during routine property inspections.
• Ability to climb stairs, access mechanical rooms, and navigate building areas not accessible by elevator.
• Ability to occasionally lift, carry, or move items up to 25 pounds, such as inspection tools, small equipment, or materials related to property maintenance.
• Ability to visually inspect building conditions, including interior and exterior areas, to identify repairs or safety concerns.
• Ability to work in a variety of environmental conditions, including outdoor weather during landscaping or snow-removal oversight.
• Ability to communicate clearly with tenants, contractors, and staff in person, by phone, and in writing.
• Ability to remain seated for extended periods when performing administrative tasks such as reviewing proposals, invoices, and contracts