Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director of Consumer Experience & Loyalty

The Resume Database

The Resume Database is seeking a Head of Consumer Experience in Detroit, Michigan, to lead the consumer experience function. This position involves managing consumer support across channels and ensuring timely and effective consumer engagement that reflects the brand's values. With over 5 years of experience in consumer care required, the role aims to build loyalty and trust with consumers while improving organizational understanding through their feedback. Candidates should have a strong passion for enhancing the consumer experience and making a meaningful impact within a fast-growing company. #J-18808-Ljbffr The Resume Database

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Director of Consumer Experience & Loyalty in Detroit, MI vacancy
  • Affirm is seeking a Staff Product Manager to lead the consumer experience for mobile apps and web. In this pivotal role, you'll define core experiences, drive long-term strategies and collaborate with cross-functional teams. Ideal candidates will have over 8 years of product... 
    Suggested
    Remote work

    Affirm

    Detroit, MI
    4 days ago
  •  ...infrastructure around the world to enabling the next generation of electric and autonomous vehicles. We are currently looking for a People Experience Partner to join us at our facility in Mt. Clemens, MI. The People Experience Partner is a critical hands-on role that partners... 
    Suggested
    Full time
    Temporary work
    Second job
    Local area
    Immediate start
    Flexible hours

    Axalta

    Detroit, MI
    4 days ago
  •  ...Workplace, Kobie is where the best minds in loyalty come together, driven by passion and...  ...lasting emotional connections with their consumers.Join Us from AnywhereWhile our...  ...years of program or project management experience, with at least 2 years focused on product... 
    Suggested
    Remote work
    Flexible hours

    Kobie Marketing

    Detroit, MI
    2 days ago
  •  ...If you're as passionate about your future as we are, join our team. KPMG is currently seeking an Associate Director, Senior Service Designer (GenAI Experience) to join our Digital Nexus technology organization. This is a hybrid work opportunity. Responsibilities:... 
    Suggested
    H1b
    Local area

    KPMG

    Detroit, MI
    1 day ago
  • $50k - $70k

     ...Assistant General Manager Social/Golf Experience ManagerBacked by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments,...  ...recommendations.Build relationships within the community, foster loyalty with customers, and encourage repeat business through... 
    Suggested
    Full time
    Temporary work
    Summer work
    Local area
    Immediate start
    Worldwide
    Relocation
    Night shift
    Weekend work
    Afternoon shift

    Five Iron Golf

    Detroit, MI
    1 day ago
  • Member Experience Associate - Detroit DTE This postition is located in the DTE building and...  ...Look for opportunities to maximize member loyalty, building and deepening the member’s...  ...cooperation and enthusiasm. Educate members on consumer loans and credit card products.... 
    Part time
    Second job

    Lake Trust Credit Union

    Detroit, MI
    3 days ago
  • $99.6k

    Senior Product Manager, Consumer AI Assistant — MobileAbout the RoleWe are looking for a Senior Product Manager to lead the strategy...  ...emerging AI capabilities into useful, reliable, and trusted customer experiences.You will partner closely with engineering, AI/ML, design,... 
    Immediate start

    Ford

    Dearborn, MI
    1 day ago
  •  ...Culture Business Partner to influence leaders and drive culture across a hybrid work environment. The role emphasizes shaping employee experiences, onboarding, and people programs that align with business goals. The ideal candidate will bring HR expertise, data-driven... 

    WOW!

    Madison Heights, MI
    3 days ago
  •  ...Environment Employee Assistance Program & Retirement Plan General Function Under the guidance of the Associate Executive Director, the Member Experience Director supports all aspects of a high-quality YMCA user experience. With the “member experience” as the foundation of... 
    Work at office
    Immediate start
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift
    Early shift

    Ymcadetroit

    Southgate, MI
    3 days ago
  • YMCA of Metropolitan Detroit in Downriver/Southgate, MI is hiring a Member Experience Director. You will lead member services, retention, and program growth to deliver exceptional service and a welcoming environment for all members and guests. Responsibilities include staff... 
    Flexible hours

    Ymcadetroit

    Southgate, MI
    3 days ago
  • A leading loyalty solutions provider is seeking a Senior Account Manager to drive key client...  ...position requires at least 5 years of experience in marketing or loyalty. The successful...  ...to fostering emotional connections between brands and consumers. #J-18808-Ljbffr Kobie
    Remote job
    Work from home

    Kobie

    Detroit, MI
    5 days ago
  • $122k - $240.5k

     ...scalable managed services solutions. Leveraging Deloitte’s industry experience, technology ecosystem, and delivery capabilities, you will...  .../ Record-to-Report managed services offering in the Consumer Industry. You’ll shape client solutions, support sales pursuits... 
    Local area

    Deloitte

    Detroit, MI
    1 day ago
  • $160k - $220k

     ...foundational AI infrastructure built by our organization and consumed by downstream product teams for their features. This includes...  ...Product Manager (PdM) once scoped. Qualifications & Experience ~10+ years of technical program management experience,... 
    Immediate start
    Remote work
    Relocation

    Motorola Solutions

    Detroit, MI
    3 days ago
  •  ...-channel learning, shopping, and buying experience through brand.com and dealer websites. The...  ..., or anywhere in between.The Associate Director will develop the ongoing vision and...  ...vision for a retail journey that connects consumers with GM dealers through a fully integrated... 
    Full time
    Temporary work
    Local area
    Work from home
    Relocation package

    General Motors

    Warren, MI
    2 days ago
  • $115.5k - $218.1k

     ...company and helps deliver a trusted customer experience. Use your marketing, sales and service...  ...that enhance sales and customer loyalty. Join us and be the eyes, ears and voice...  .... This position reports directly to the Director, Charging Systems and Operation Responsibilities... 
    Full time
    Immediate start
    Flexible hours

    Ford Motor Company

    Detroit, MI
    1 day ago
  •  ...Board Member & Independent Director Talent Community About the Company Leading consumer services organization. Industry Consumer Services Type Privately...  ...are C-suite executives with recent operating experience in growth-stage or scaling companies, leaders... 

    Confidential

    Detroit, MI
    4 days ago
  •  ...organizational policies and customer service standards. EDUCATION/EXPERIENCE REQUIRED: Proficient in communication software. 1 to 2 years...  ...program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our... 
    Shift work

    Henry Ford Health System

    Wyandotte, MI
    1 day ago
  • $120k - $140k

    Join a fast growing company! Must have some union environment experience! About Our Client The Human Resources Manager will lead and...  ...manufacturing environment. Automotive, heavy industrial, metals, consumer products, distribution, or related industries. Workforce... 
    Contract work
    Local area

    Michael Page US

    Detroit, MI
    4 days ago
  • $16.5 - $24 per hour

     ...shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate...  ...and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service... 
    Hourly pay
    Full time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    CVS Health

    Detroit, MI
    4 days ago
  •  ...is the job like? Driving new feature implementations for our consumer touch-points. Leading  product practices in product...  ...Your Competencies and Skills ~You have at least 2-4 years of experience working in an Internet, or related Web 2.0 company. ~ You are... 

    A-Z Jobs Inc.

    Dearborn Heights, MI
    12 days ago
  • $60k - $70k

     ...needs of ecommerce brands and everyday consumers. Powered by next-generation technology...  ...pain from the ecommerce post-purchase experience. We make delivery the 'extension of the brand' and leverage it to create deeper loyalty and trust between brands and their... 
    Flexible hours
    Shift work
    Night shift

    Veho Tech, Inc.

    Highland Park, MI
    3 days ago
  • $17 - $29 per hour

     ...building a world of health around every consumer and surrounding ourselves with dedicated...  ...and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent...  ...on a variety of factors including experience, education, geography and other relevant... 
    Hourly pay
    Full time
    Temporary work
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    CVS Health

    Dearborn, MI
    3 days ago
  • $19 - $29 per hour

     ...shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate...  ...health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service... 
    Hourly pay
    Full time
    Temporary work
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    Oak St. Health

    Clawson, MI
    5 days ago
  •  ...TitleDirector Global HR OperationsJob Description SummaryThe Director, Global HR Operations is responsible for leading the design, standardization...  .... This role drives consistency, efficiency, and employee experience through the development of global HR standards, governance,... 
    Full time

    AAM American Axle & Manufacturing

    Detroit, MI
    4 days ago
  •  ...Food/Consumables Team Associate WM Supercenter #4383 5851 Mercury Dr Dearborn, MI 48126-4161 3 open positions $15.00 - $28.00/hr*...  ...--your smile can make the difference between a good shopping experience and a great one. In our bakery--you'll help a family have... 
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Seasonal work
    Shift work

    Walmart

    Dearborn, MI
    23 hours ago
  • $221.41k - $280.07k

     ...Alliance Sales Executive, Associate Director, Microsoft - TMT Location: Chicago Other...  ...digital platforms, cybersecurity, customer experience, network transformation, content and...  ...monetization, subscriber & customer growth, loyalty & personalization, data modernization &... 
    Work experience placement
    Summer holiday
    Flexible hours

    EY

    Detroit, MI
    2 days ago
  • $179.9k - $243.4k

     ...the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per day,...  ...growing, and the data processing landscape is shifting. Our data is consumed by thousands of teams across Amazon including Research... 
    Worldwide
    Flexible hours
    Shift work

    Amazon

    Detroit, MI
    3 days ago
  • $80k - $179.4k

     ...We are all united in delivering the best experience for our customers. We work together each...  ...‑being. Drives client engagement and loyalty through strategic dialogue and opportunity...  ...California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain... 
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office

    Fairygodboss

    Detroit, MI
    4 days ago
  • $200k - $385k

     ...with Cyber Partners, Principals, Managing Directors, and practice leadership. Provide...  ...development, sales, or account leadership experience, with a significant focus on cybersecurity...  ...within a specific industry sector (e.g., Consumer Products, Healthcare, Financial Services... 
    Summer holiday
    Flexible hours

    EY

    Southfield, MI
    5 days ago
  •  ...FrameworkDesign new HR operating models and service delivery frameworks for clients, infusing leading practices from areas such as employee experience, digital HR, shared services, and outsourcing.Lead HR organization design efforts, articulating interaction models, location... 
    Full time
    Live in
    Work at office
    Local area

    Accenture

    Detroit, MI
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director of Consumer Experience & Loyalty. Be the first to apply!