Transportation Supervisor

Role Description

Davies North America has an immediate opening for an experienced insurance professional with the ability to supervise adjusters handling but not limited to collision, comprehensive and property damage liability auto claims. This position will support our Third-Party Administration (TPA) claims Transportation Division. This is a remote, work from home position. The ideal candidate will have a college degree, 5 -7 plus years of industry experience and a minimum of 2+ years supervisory experience.

• Training and providing direction to the claim team
• Implementing procedures as directed by management
• Auditing files for quality assurance
• Providing oversight and direction to the claim team

Qualifications

• Texas All-Lines Adjuster License
• Florida License required (must be obtainable)
• Bachelor’s Degree or equivalent work experience preferred
• Proficient in use of Microsoft Office Suite software and other business-related software
• Excellent verbal and written communication, including presentation skills
• Strong interpersonal skills
• Critical thinking and analytical skills
• Able to work in team environment as well as independently
• Strong organizational skills

Requirements

• Minimum of 5 - 7+ years of industry experience
• 2+ years of supervisory or management experience
• Previous experience handling or supervising Collision, Comprehensive and PD claims involving personal auto
• Ability to work in a fast-paced work environment
• Assures compliance with Davies and client claim handling guidelines
• Review insurance policies and determine coverage
• Determine liability and defenses
• Provide claim summaries and participate in routine file reviews with clients
• Identify claim trends and participate in client audit reviews
• Monitor team performance and mentor team members for future career opportunities
• Provides support, guidance, leadership, and motivation to promote maximum performance

Benefits

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
• Paid holidays
• Life insurance and short-term and long-term disability coverage