Branch Manager

Branch Manager- CraneWorks & RentalWorks

The Branch Manager – CraneWorks & RentalWorks is the senior local leader responsible for building and leading a newly established branch in the Jackson/Brandon, MS market. This role combines commercial leadership, operational execution, team development, customer service, safety, asset utilization, and branch profitability across both CraneWorks and RentalWorks.

This role is designed for a well-rounded branch leader and may be a strong fit for either a commercially oriented candidate who has led sales growth and customer development or an operations-oriented candidate who has managed people, equipment, workflow, service, dispatch, and branch execution. The strongest candidates will be able to connect both sides of the business: growing revenue and customer relationships while ensuring safe, reliable, and disciplined operational performance.

Key responsibilities include:

• Branch Leadership & Market Development
• CraneWorks Operations
• RentalWorks Operations
• Personnel Management & Development
• Safety & Compliance
• Equipment, Fleet & Asset Management
• Sales, Customer Development & Revenue Growth
• Financial & Performance Management
• Communication & Collaboration

Qualifications & Skills:

• Proven leadership experience in branch management, sales management, operations management, equipment rental, crane, construction, transportation, industrial services, field services, or a related business.
• Knowledge of mobile cranes, crane operations, and crane load charts preferred; willingness and ability to learn required.
• Experience with 3D Lift Plan or similar crane planning software preferred.
• Experience with equipment rental operations, rental management systems, fleet utilization, asset management, or related branch operating disciplines preferred.
• Strong understanding of sales, customer service, account development, market growth, and business development.
• Strong analytical and financial management skills, including the ability to understand and manage a branch P&L.
• Excellent verbal and written communication skills.
• Outstanding organizational, leadership, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to effectively prioritize and manage multiple responsibilities in a fast-paced environment.
• Ability to coach, develop, motivate, and hold employees accountable.
• Ability to exercise sound judgment and make decisions independently.
• Ability to work effectively in environments ranging from an office to an equipment yard, shop, construction site, or customer jobsite.

Education & Experience:

• High School Diploma or equivalent required.
• Bachelor's degree in business, management, operations, or a related field preferred.
• Minimum of 5 years of management experience preferred.
• Experience in crane, heavy equipment, equipment rental, construction, transportation, industrial services, sales leadership, branch operations, or related industries strongly preferred.

License & Certification:

• Valid Driver's License with acceptable driving record
• Class A CDL preferred
• NCCCO or equivalent preferred

Working Conditions:

• Work is performed in an office environment, equipment shop environment, or job site. The ability to drive at night is required. Noise, fumes, and chemicals associated with a shop environment is expected.
• Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds
• Must be able to climb on and off heavy mobile equipment safely
• Frequently walk on uneven surfaces, including natural ground in varying weather conditions
• Regular and predictable attendance is required
• Travel Requirements:
• Overnight travel is required

What We Offer:

• Competitive pay
• Medical, dental, and vision insurance
• Voluntary short-term disability insurance
• Company-paid long-term disability insurance
• Company-paid life insurance equal to one times your annual salary
• 401(k) retirement plan with a company match of 50% on employee contributions up to 8%
• Flexible Spending Account (FSA) and Dependent Care FSA
• Paid time off
• Employee Assistance Program (EAP)
• Employee Financial Hardship Fund
• Boot allowance for eligible employees
• Prescription safety glasses allowance for eligible employees
• Company-provided uniforms for all employees

EEO Statement:

CraneWorks/RentalWorks is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.