Endpoint Engineer in Miami Beach, FL Direct Hire
Suncap Technology
We are seeking a Modern Endpoint Engineer to provide technical support to infrastructure and maintain our fast-growing user workstation environment. The ideal candidate will be comfortable providing hands-on support and proactively maintain all infrastructure.
Onsite Only
Salary, Bonus & Benefits
- Maintain the firm's production computing environment in accordance with best practices, including:
- Active directory domain & AzureAD environment
- DNS
- O365 suite and Exchange Online environment
- Windows Server OSs running within Azure
- Teams/OneDrive administration
- Perform general account administration, user access & file provisioning, and exchange administration
- Software application packaging and deployment with Intune or similar tool
- Maintain and track core patching & backup
- Perform automation of routine tasks (using PowerShell, Flow, PowerBI and other tools)
- Interface with, and direct 3 rd party providers maintaining network and AV systems as needed
- End-user technologies
- Configuration and administration of GPOs, and auto-tune provisioning
- Maintain the gold workstation OS build using Intune/Autopilot
- Provide 3 rd level support escalation of the Desktop function
- Mobile device management and administration using Intune
- Engineer may be called on to provide direct end-user support of Hardware, Desktop, Telephone, and Mobile personally when required, and in periods of high volume.
- 4-8+ years of experience in a technology support position, with VIP users, in a customer-service setting
- Knowledge of:
- Microsoft Windows Operating System
- O365 Suite
- iOS (iPhone/iPad)
- Active Directory, AzureAD and Domain controllers
- Intune or similar management tool
- Network fundamentals (including DNS & DHCP)
- Security fundamentals
- MacOS
- Audio-Visual technologies, (including Crestron & Zoom)
- Excellent verbal & written communication skills
- A positive, customer-service-driven outlook
- Strong problem-solving skills
- Ability to prioritize multiple simultaneous tasks
- Occasional travel to Miami Beach, New York City, and other offsite Miami Beach locations required
- Position will require on-call availability outside of working hours for scheduled changes, emergency Incident Management, and VIP requests
- Preferred Qualification: Primary degree in Computer Science, Engineering, or related field
- Prior financial services experience preferred
Vacancy posted 2 days ago
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