First Impression & Marketing Specialist

Job Title

Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership.

Purpose:

Create an excellent first impression for all who access the Kentucky Career Center (KCC) to ensure that job seekers, employers, and other stakeholders are empowered to use KCC services, leading to high-quality employment, training, and economic development in the Northern Kentucky/Greater Cincinnati region.

Job Responsibilities:

• Deliver high-quality customer service to all individuals engaging with KCC.
• Perform front desk reception functions such as greeting and checking in customers, answering and routing phone calls, tracking data, and maintaining event and room booking calendars.
• Train, supervise, and schedule Front Desk and Resource Room volunteers/interns.
• Manage KCC's social media platforms and website by developing and posting daily content in accordance with the marketing plan and branding guidelines.
• Create fliers and marketing materials for KCC services and events.

Requirements:

• A combination of education/training and experience (professional and/or lived) is valued and will be highly considered
• 1-2 years of non-profit or customer service experience
• Familiarity with social media, Canva, and Squarespace preferred

What We Offer:

• Competitive Medical/Dental/Vision Benefits
• Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
• Generous Vacation and Sick Leave
• 11.5 Paid Holidays
• Childcare Discount
• Agency Life and Long-Term Disability Insurance
• Professional Development
• Education Awards

This is a full-time salary position with a hiring range of $35,568 - $36,568.

We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.

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Keyword Search Options

(Customer Service, Social Media, Marketing, Workforce Development, Receptionist)