Laundry Attendant

Laundry Attendant

The Courtyard by Marriott is hiring for a part-time Laundry Attendant. The Laundry Attendant is responsible for ensuring high levels of guest service and satisfaction by cleaning and maintaining all hotel linens.

Essential Duties and Responsibilities

• Provide quality services and meet guests' needs
• Thoroughly sort, wash, dry, and fold all hotel linens in a prescribed manner
• Maintain linen quality based on hotel standards
• Clean and maintain the laundry room
• Ensure all laundry room equipment is cleaned and well maintained
• Assist in monthly inventory
• Ability to work well with a diverse group of people

Additional Duties

• Monitor inventory and proper use of all chemicals and supplies
• Rotate linens to minimize wear
• Pretreat stained linens before washing, as needed
• Assist other coworkers/departments when necessary
• Attend monthly department meetings
• Actively seek out other tasks when current work is completed
• Ensure laundry room is cleaned and shelves are organized and stocked safely
• Participate in ongoing education and training
• Other duties as assigned

Requirements

Essential Behavior Requirements

• Customer Service: Displays a professional sense of urgency when communicating and interacting with guests and coworkers in a way that exceeds the guest's wants and needs. Identifies opportunities to improve and deliver additional value to guest's experience by presenting creative solutions and innovative ideas.
• Communication: Actively listens to customers and coworkers (viewing the situation from the guest's perspective) and works together to solve the problem through effective communication.
• Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Quality: Work "product or service" is free of errors and exceeds customer expectations.

Minimum Qualifications

• Education or Experience - No prior experience or education is required.
• Language Skills- Must have developed language skills to the point to be able to: read and comprehend simple instructions, safety rules and memos.
• Mathematical Skills Requires mathematical development sufficient to be able to: add, subtract, multiply and divide.
• Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense understanding to carry out instructions.

Physical Requirements

• Non-slip shoes are recommended
• Ability to pass pre-employment drug test and background check
• Requires walking and standing to a significant degree, reaching, handling, climbing, balancing, lifting, crouching, kneeling, stooping, handling, smelling and seeing
• Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs.
• Inside environmental conditions protected from weather conditions. Potential exposure to paint, solvents, cleaning chemicals and/or fumes