Quality Assurance Manager

Quality Assurance ManagerG?3 Chickadee—formerly part of Goodyear Chemical—is undergoing a major transformation. As a newly independent, Private Equity–backed organization, we are modernizing our infrastructure, implementing new systems (SAP, MES, cybersecurity), and building a strong operational foundation for continued growth.The Quality Assurance Manager oversees and continuously improves the quality management system across all stages of production, from raw material receipt through finished product release at the Beaumont and Houston plants, ensuring products consistently meet internal specifications, customer requirements, and applicable regulatory standards.This role owns the customer and supplier complaint system, partnering with customers, suppliers, and internal functions to drive root cause analysis, corrective actions, and preventive actions using structured problem-solving methodologies.The Quality Assurance Manager leads the quality assurance teams at the Beaumont and Houston plants, ensuring timely and accurate generation of in-process and finished product data, and serves as the primary quality liaison for customer audits and supplier qualification activities.The Quality Assurance Manager fosters a culture of continuous improvement across all processes and service functions, driving cross-functional improvement projects throughout the organization. This position requires regular daily travel between the Houston and Beaumont facilities.What You Will DoManage the ISO 9001 Quality Management System for the Beaumont and Houston plants, continually identifying and implementing improvement opportunitiesManage the customer and supplier complaint systems, working with customers, suppliers, and internal functions to address and drive resolution to all complaints/issues using structured problem-solving methods such as 8D, 5-Why, and fishbone analysisManage the corrective and preventive action (CAPA) system and ensure timely closure of actionsManage the Beaumont and Houston plant laboratories to generate accurate and timely in-process and finished product dataManage the laboratory equipment calibration programs across both plant sitesManage and report Beaumont and Houston plant quality data and KPIs — including scrap rates, first-pass, yield, and customer complaints — to identify trends and drive improvements in collaboration with plant functionsCoordinate internal and external audits, including customer audits and third-party ISO certification auditsDevelop and maintain control plans, inspection procedures, and work instructionsCollaborate with process technology and R&D to support new product introductions, process changes, and scale-up activitiesSupervise, mentor, and develop quality technicians and laboratory staff across both plant locationsEnsure compliance with environmental, health, and safety regulations related to quality operations.What You BringRequiredBachelor's degree in chemistry, Chemical Engineering, Materials Science, Polymer Science, or a related technical field10 or more years of experience in R&D, Quality Assurance, polymer, rubber, or specialty chemical manufacturingDemonstrated ability to lead cross-functional teams and manage multiple prioritiesDemonstrated ability to manage customer and supplier interactions, including customer specification interpretation and supplier quality programsDemonstrated ability to develop and manage an annual operating budgetExperience with ISO 9001 or IATF 16949 quality management systemsProficiency with statistical process control (SPC), measurement system analysis (MSA), FMEA, and design of experiments (DOE)Proficiency with quality data systems, SAP, and standard laboratory testing, including familiarity with ASTM or customer-specific test methodsStrong people-leadership skills, including coaching, training, and performance management of technical staffExcellent written and verbal communication skillsPreferredASQ CQE or CQM/OE; ISO 9001/IATF 16949 Lead Auditor; Six Sigma Green BeltWhy Join G-3 ChickadeeFast?paced environment with significant opportunities for innovation and optimizationCompetitive compensation and benefits packageAre you ready to build something meaningful? Apply today or reach out to learn more.Let's build the future of G-3 Chickadee's technology together.