Customer Services Representative
BOTG LLC
Job Description
Job Description
Position: Customer Service Representative (CSR)
Location: Warwick, RI
Job Type: 6-Month Initial Contract
Work Arrangement: Remote after Initial Onsite Training
Schedule: Monday–Friday
Job Overview
We are seeking an experienced Customer Service Representative to join our team in Warwick, RI. This is a 6-month initial contract opportunity that will begin with required onsite training, followed by a transition to a remote work environment.
The ideal candidate will have at least 2 years of customer service experience, with call center experience preferred. Experience within the insurance industry is highly desired.
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...question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand,... ...our customers every day, whether that's delivering a memorable service experience, or helping to problem-solve an issue - they'll want...Local areaAll shiftsShift workDay shift- ...Identify inefficiencies in sales processes and recommend solutions to streamline operations, improve productivity, and enhance customer satisfaction. Implement best practices and standardized procedures to ensure consistency and scalability in sales operations....
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