Customer Service Representative
$18 - $20 per hourPathfinders Inc
Job Description
Job Description
We are seeking a Customer Service Representative to join our team! We are seeking Customer service focused individuals who are looking to grow in a large corporation!
Responsibilities:
- Answering and making multiple calls using a multi-line phone system in timely manner.
- Communicating clearly via phone and email to all parties on the details of their transaction.
- Must be able to multitask within the operating system while on the phone, collecting the necessary information to proceed with the scheduling of the transaction.
- Employee will be responsible for securely sending documentation regarding the transaction to all parties.
- Will need to work closely with outside vendors and internal employees to effectively schedule appointment times and locations.
- Employee should be a problem solver and be able to quickly resolve any scheduling conflicts.
- Participates in other duties as assigned.
THE IDEAL CANDIDATE WILL HAVE:
- High School Diploma or equivalent
- Minimum of 1 year of customer service-related work experience
- Experience with Microsoft Office applications and general computer us
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer concerns.
- Proficient computer skills with the ability to learn new software.
- Excellent organizational skills and high attention to detail
- Excellent verbal and written communication and interpersonal skills
- Excellent problem-solving skills
Details:
- Full Time, M-F flexible to all the shifts 9am-9pm
- Pay: $18-$20
About Pathfinders, Inc.
Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!
Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 years
Company Description
About Pathfinders, Inc.\r\n\r\nPathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!\r\n\r\nInc. 5000 winner - 5 years\r\nPhilly's Fastest Growing Companies - 5 years
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