Detection & Investigation Analyst Lead: Wed - Sat 9:30 PM - 8:30 AM ET

Position Overview Detection & Investigation Analyst Lead – Fraud Detection & Remediation (Pittsburgh, PA; Birmingham, AL; Strongsville, OH). Shift: Wednesday – Saturday, 9:30 PM – 8:30 AM ET, on‑site. Responsibilities Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes fraud, Anti‑Money Laundering and/or organizational risk. Performs early detection of suspicious activity. Controls and prevents losses. May lead the work of and/or train detection and investigation staff. Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities. Recommends disposition. Identifies gaps and control enhancements. Uses defined research procedures to identify and resolve issues. Identifies trends and escalates as appropriate. Follows standards and practices to mitigate fraud, Anti‑Money Laundering and other risk exposure and loss. Shares best practices among the team and/or service partners. Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate. Qualifications Conduct in-depth fraud investigations end‑to‑end. Create, maintain, and update formal case records. File security incident reports and complaints when required. Apply authentication and KYC procedures consistently. Handle inbound calls involving higher‑risk scenarios. Work advanced alert queues when volume allows. Balance phone, alert, and case work independently. Preferred Skills: Analytical Thinking, Customer Solutions, Decision Making, Operational Risks, Problem Resolution, Researching, Risk Mitigation Strategies. Competencies: Anti‑money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, Problem Solving, Standard Operating Procedures. Work Experience: Roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education: Bachelor’s degree preferred. Certifications: No required certification(s). Licenses: No required license(s). Pay Transparency Base Salary: $41,250.00 – $75,625.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Benefits Medical/Prescription drug coverage (with Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; robust wellness program with financial incentives. Paid time off: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year (unless otherwise required by law); 15 to 25 vacation days each year, depending on career level and years of service. Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents: Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr PNC Financial Services Group, Inc.