Property Manager

Roles & Responsibilities:

• Portfolio & Property Operations
  
  
  • Oversee day-to-day operations of assigned retail and industrial properties across Florida and select U.S. markets.
  • Maintain premier physical building conditions consistent with company's service and brand standards.
  • Conduct regular property inspections, identify issues, and implement corrective actions.
  • Coordinate maintenance, repairs, and capital improvement initiatives, ensuring quality, timeliness, and cost control.
  • Implement and oversee preventative maintenance programs for assigned assets.
• Financial Management
  
  
  • Own annual operating budgets for assigned properties, including forecasting and ongoing expense control.
  • Review monthly financial statements, variance reports, and NOI performance, implementing corrective measures as needed.
  • Oversee CAM reconciliations for NNN properties in coordination with Accounting and the Controller.
  • Ensure accurate coding, approval, and documentation of invoices within approved budgets.
  • Support ownership reporting through timely and accurate monthly and quarterly reporting packages.
• Lease Administration
  
  
  • Administer lease agreements and ensure compliance with all material terms and conditions.
  • Audit leases in Yardi for accuracy, including rent, CAM, insurance, and critical lease provisions.
  • Track and manage co-tenancy clauses, exclusive use provisions, kick-out rights, and NNN caps.
  • Support lease renewals, amendments, tenant move-ins and move-outs, and broker coordination.
  • Ensure vacant spaces are clean, accessible, and market-ready for showings.
• Tenant Relations
  
  
  • Serve as the primary point of contact for tenants, ensuring prompt communication and service delivery.
  • Foster strong tenant relationships and proactively address concerns to drive satisfaction and retention.
  • Coordinate tenant onboarding, ongoing communications, and issue resolution.
• Vendor & Contract Management
  
  
  • Develop scopes of work and competitively bid vendor services, including recurring contracts.
  • Manage vendor relationships, RFPs, contract negotiations, and ongoing performance.
  • Ensure vendor compliance with contract terms, insurance requirements, and safety standards.
• Systems, Processes & Platform Growth
  
  
  • Develop, refine, and document property management policies, procedures, and SOPs.
  • Support the build-out and marketing of company's third-party property management offerings.
  • Assist with digital presence and marketing initiatives, including Google My Business and related platforms.
  • Maintain accurate property profiles, tenant lists, vendor lists, and operational documentation.
• Compliance, Risk & Safety
  
  
  • Ensure compliance with local, state, and federal regulations, including health and safety standards.
  • Monitor insurance compliance for tenants and vendors and coordinate claims as necessary.
  • Oversee site safety, security programs, and life-safety procedures.
  • Proactively identify risks to asset performance or business plan execution and escalate with solutions.
• Leadership & Collaboration
  
  
  • Collaborate closely with ownership, asset management, accounting, leasing, brokers, and development teams.
  • Support and provide direction to on-site personnel or third-party vendors as applicable.
  • Participate in business plan development and execution, including capital projects and development transitions.
  • Provide feedback, support, and training to team members as directed.

• 6-10 years of commercial property management experience (retail and/or industrial strongly preferred).
• Strong experience with budgeting, financial reporting, and CAM reconciliations.
• Deep understanding of lease administration and commercial lease structures.
• Experience working with institutional owners or owner-operator platforms preferred.
• Proficiency with Yardi (required); MRI familiarity a plus.
• Demonstrated experience with vendor management, capital projects, and operational compliance.
• CPM, RPA, or similar designation preferred but not required.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills, time management, and ability to operate autonomously.
• Ownership mindset with a commitment to accuracy, transparency, and service excellence.