Production Manager

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Production Manager
Seeking an experienced Lead Mitigation Technician who's ready to take the next step in their career.

Perks:

• Opportunity to manage a team of experienced technicians to help our customers' with water, fire, mold and biohazard losses
• Hands-off, supportive management style- you run production, we are here to help you be successful
• Paid Training for Career Advancement
• Aggressive Competitive Wages
• Health Benefits
• 401k with Company Match

Job Position Description:
Manage production crews and job assignments as assigned while following PuroClean® production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. This is a site-working manager position, and production manager will be leading jobs in the field as needed. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:

• Managing Customer Satisfaction 
• Effectively oversee all aspects production, including inventory and ordering of supplies, managing mitigation techs, coordinating maintenance of equipment and production vehicles
• Identifying areas for improvement and managing relationships with centers of influence
• Coaching and training of technicians, including holding regular safety meetings
• Ensure all jobs follow required insurance SLA's
• Coordinate on-call schedule
• Communicating and managing customer concerns with GM/Owner effectively
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

• Minimum 2 years experience in mitigation industry
• Understanding of safety guidelines and ability to manage them 
• Aptitude with record keeping, recording information and communication
• Ability to identify areas of opportunity among teammates, coaching for growth
• Strength in team building and establishing lasting relationships with clients and teammates
• IICRC Certification in WRT & ASD required