Golf Pro Shop/Retail Attendant

Now Hiring: Golf Pro Shop / Retail Attendant

Love golf, retail, and great customer service? Join our team!

At Brasstown Valley Resort & Spa, every day is an opportunity to create memorable experiences in one of North Georgia's most beautiful mountain destinations.

Nestled in the Blue Ridge Mountains, Brasstown Valley Resort & Spa features luxury accommodations, exceptional dining, an award-winning championship golf course, equestrian stables, a full-service spa, and year-round recreational activities. Managed by Coral Hospitality, one of the Southeast's premier hospitality management companies, we're passionate about delivering exceptional service and we're looking for team members who share that passion.

What You'll Love About Working Here

• Complimentary employee meals
• Resort and retail discounts
• Complimentary golf privileges (based on course availability)
• Flexible scheduling
• Supportive team environment
• Beautiful mountain setting
• Opportunities to grow within hospitality

About the Role

As a Golf Pro Shop / Retail Attendant, you'll be the friendly face that welcomes golfers and resort guests into our Pro Shop. Whether you're helping guests find the perfect golf apparel, checking in players for their tee times, or sharing information about the resort, you'll help create an exceptional experience from the moment they arrive.

What You'll Do

• Welcome guests with genuine hospitality and professional service.
• Assist customers with golf apparel, equipment, accessories, and merchandise purchases.
• Process retail sales accurately using the point-of-sale (POS) system.
• Answer phones, book tee times, and assist with golf reservations.
• Keep the Pro Shop clean, organized, attractive, and fully stocked.
• Provide information about the golf course, tournaments, resort amenities, and local attractions.
• Monitor inventory levels and assist with restocking merchandise.
• Support daily golf operations while maintaining the highest standards of guest service.
• Work collaboratively with the golf operations team to ensure a seamless guest experience.

We're Looking For Someone Who Is

• Friendly, outgoing, and customer-focused
• Organized and detail-oriented
• Comfortable multitasking in a fast-paced environment
• Reliable with a positive attitude and strong work ethic
• Passionate about providing exceptional guest experiences
• Interested in golf or eager to learn about the game

Qualifications

• High school diploma or equivalent
• Previous retail, hospitality, or customer service experience preferred
• Knowledge of golf equipment, apparel, or etiquette is a plus but we're happy to train the right person
• Basic math and cash-handling skills
• Excellent communication and interpersonal skills
• Weekend and holiday availability

Physical Requirements

• Ability to stand for extended periods
• Ability to lift and carry up to 25 pounds
• Flexibility to work a variety of shifts based on business needs

Join Our Team!

If you're looking for a rewarding opportunity where you can combine your customer service skills with a love of hospitality and golf, we'd love to hear from you.

Apply today and become part of the Brasstown Valley Resort & Spa team where every guest experience begins with exceptional service.