Admissions Representative

Admissions Representative

The University of Arkansas Grantham is looking for a REMOTE Admissions Representative in the following states: AL, AR, AZ, DE, FL, GA, KS, IA, ID, IN, KY, LA, MD, MI, MO, MS, NC, NE, NJ, OH, OK, SC, TN, TX, UT, VA, VT, WI and WY. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

POSITION DESCRIPTION: Admissions Representatives are responsible for securing enrollments by speaking to potential students who are interested in continuing their education. This is a high contact, phone based, consultative position.

KEY JOB RESPONSIBILITIES:

• 50% - Student Recruitment and Outreach
• 45% - Admissions Processing
• 5% - Continuous Learning and Development

Qualifications:

EDUCATION:

• High school diploma or GED required
• Associates or Bachelor's degree preferred

TRAINING:

• Successful completion of all internal training phases

WORK EXPERIENCE AND REQUIREMENTS:

• Ability to work flexible work schedule to include evenings and weekend, and changes in shift based upon business needs after training is complete is required
• Customer service and/or sales experience preferred
• Experience working in a remote environment preferred

SKILLS:

• Able to interpret, adapt and apply guidelines and procedures
• Able to handle objections effectively and with tact required
• Knowledge of different programs/services available to university students preferred
• Knowledge of student recruitment and retention issues preferred
• Able to work effectively with diverse populations required
• Knowledge of customer service standards and procedures preferred
• Display success in a performance-driven sales environment which utilizes metrics and measurements preferred
• Desire to work in a progressive but competitive environment required
• Advanced understanding of consultative selling, uncovering buying decisions and understanding customer needs preferred
• Able to learn and leverage a variety of software applications required
• Working knowledge of Microsoft Office Suite, including Excel and Word, and Internet preferred
• Able to proactively approach management to seek additional training opportunities (i.e., training and development)
• Able to effectively communicate orally (in person and by telephone) and in writing required
• Able to multitask, yet maintain close attention to detail and timeliness of work production, required
• Able to work in a positive team-oriented manner with a variety of people (i.e., students, faculty, staff, administrators)
• Language Skills: Able to read, analyze, and interpret common journals and legal documents. Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Able to effectively present information to executive management, faculty, staff, and/or students.
• Mathematical Skill: Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: Able to define problems, collect data, establish facts, and draw valid conclusions. Ability to present facts to faculty for departmental response. Able to deal with a variety of information presented in oral or written formats. Able to deal with non-verbal behavior in assisting with problem resolution.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

University of Arkansas Grantham will seek to reasonably accommodate qualified individuals with a disability. Such reasonable accommodation may take the form of making existing facilities readily accessible to or usable by individuals with a disability, restructuring jobs, modifying schedules, acquiring, or modifying equipment, adjusting training materials, adjusting employment policies, and the like.

Salary Information: $45,000

Required Documents to Apply: Proof of Veteran Status, Resume

Optional Documents: