FL-DBPR-CTMH-Compliance Officer

Overview:


TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, Social Services and culture. It also supplies information on government services and current job openings.


Job Title: FL-DBPR-CTMH-Compliance Officer

Location: Doral, FL 33122/Tallahassee, FL 32399


Duration: 3 Months

Job Type: Temporary Assignment

Work Type: Onsite

Shift Timings: Monday - Friday (08:00 AM - 05:00 PM)

Job Description:

Candidate Responsibilities:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.

Candidate Required Skills:

• Communicate verbally and in writing appropriately
• Read and interrupt Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project time line.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.