Director, First Line Operational Risk

Role Summary The role of the Director, Conduct & Control, Americas is to assist with management of the statutory obligations on behalf of COO, Americas. This is to ensure effective risk identification, assessment, remediation, governance, and control effectiveness. The role is responsible for assisting with key component parts of non-financial risk management and facilitation of a standardised, robust risk & control approach across Americas and the governance & delivery of Americas-wide strategic risk initiatives. The role holder will assist with the aggregation and translation of the taxonomy of non-financial risks, providing reliable horizon scanning capability to make informed and/or anticipatory decisions to mitigate the impact of an unforeseen event (e.g., geo‑political, conduct, human capital, climate, reputational, cyber), in order to answer the ‘so what’ when these risks are identified. Assist with all transversal Americas NFR issues and initiatives. Assist with establishing & driving a consistent Americas‑wide engagement model for regulatory change management between 2LOD, Enterprise Risk Management and the business. Lead the development and implementation of regulatory change management processes across Americas, including ongoing monitoring and management information reporting. This extends to complex, large‑scale regulatory change; group‑level extra‑territorial regulatory obligations; regional and country obligations. Partner with the Americas business teams to implement a consistent and effective regulatory change management process across Americas at a country level. Drive transformation of risk management processes to improve effectiveness and efficiency of the risk target operating model by nurturing a culture of continuous improvement across the Americas risk management teams across all three lines of defence. Key Responsibilities Strategy The role is responsible for key component parts of non‑financial risk management for Americas, i.e. identification, assessment, governance, and control effectiveness. Assist with risk remediation activities. Risk remediation – Assist with designing and overseeing a framework to ensure appropriate prioritisation of all Americas non‑financial risk and regulatory initiatives through business NFRCs and QPRs, and measuring progress against its strategy through the scorecard and appropriate governance forums. Governance – Provide coherent and consolidated status of pan‑Americas & Ops‑level risk management issues for executive management meetings and committees. Regulatory engagement – Support COO Americas for all NFR group committees and regulatory engagements. Assist with developing, driving, and overseeing implementation of conduct & risk culture agenda through ARC and business/Ops C&S forums. Lead proactive risk identification for Americas through Business Model Analysis (BMA) where appropriate. Strategic Risk Initiatives (SRI’s) Partner with Enterprise Risk Management, 2LOD and Americas business change teams to ensure continuous improvement of the policy & standards development and implementation processes through the ERM policy clearinghouse and Americas. Drive consistent and effective governance & implementation of Americas SRIs. Assist with complex large‑scale regulatory change consultation and second‑line‑of‑defence engagement, regulatory impact assessment, policy and standards consultation and coordination, business impact assessment, Americas‑wide dispensations, subject to the nature of the change, design pan‑Americas processes, controls, tools, guidance and training artefacts for implementation into affected business areas. Ensure appropriate reporting of SRI risk, regulatory change management process and treatment actions to NFRCs, Americas RC as required. Business Demonstrate awareness and understanding of the wider business, economic and market environment in which the Group operates, and solid understanding of Americas clients and business products. Keep abreast of industry trends and regulatory impacts and ensure the Americas appropriately anticipates and adapts to address future developments. Assist with distilling strategic objectives into concrete actions and plans, to enable the business to satisfy its risk and regulatory requirements efficiently and effectively. Qualifications Minimum of 2 years in a Director‑level role. Experience dealing with US regulators. Extensive first‑line‑of‑defence experience in financial institutions with a preference towards FBOs. Thought leadership and proven ability to effectively collaborate with a wide range of stakeholders, including senior leaders. Comprehensive knowledge of risk governance frameworks and processes. Knowledge of process improvement methodologies. Proactive and positive with the ability to make good/sound decisions and use independent judgement. Project and Program Management skills to monitor specific projects and take ownership of issues/tasks. Knowledge of business segments within Corporate and Investment Banking (public and private sides). Ability to create effective work relationships across functions & borders. Interpersonal skills in networking, influencing, decision taking and navigating difficult conversations. Good presentation, time management, negotiation and influencing skills. Can work independently managing to strict timeframes. Focused, organised and results‑oriented. Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda. Ability to create executive‑level presentations and MI independently. What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values‑driven organisation, one that embraces and celebrates our unique diversity across our teams, business functions and geographies – everyone feels respected and can realise their full potential. Recruitment Assessments Expected annual base pay range for the role is 146,176 USD – 219,263 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank‑sponsored benefit programs are available and designed to foster employee overall health and well‑being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer‑funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role‑specific considerations. #J-18808-Ljbffr Standard Chartered