Server Assistant
Next Generation Recruitment and Staffing Agency
Server Assistant
Our client, a luxury hotel located at the Hyde Park area of Chicago, IL, is seeking a Server Assistant to support our front-of-house team in delivering an exceptional dining experience to our guests. The goal is to enhance guest satisfaction by ensuring tables are properly set, cleared, and reset in a timely manner, and by assisting servers throughout each shift. As a Server Assistant, you will perform a combination of bussing, running, and resetting duties to keep service flowing smoothly during all meal periods.
Server Assistant Duties & Responsibilities
- Clear, clean, and reset tables promptly between guests to maintain efficient table turnover.
- Run food and beverages from the kitchen and bar to the correct tables in a timely manner.
- Refill water glasses, replenish bread and condiments, and pre-bus tables during the meal.
- Assist servers with side work, including stocking service stations, polishing silverware and glassware, and folding napkins.
- Carry trays of dirty dishware to the dish pit and assist with sorting and stacking.
- Maintain cleanliness of the dining room, service stations, and back-of-house corridors throughout the shift.
- Restock linens, paper goods, and beverage supplies as needed.
- Respond to guest requests politely and direct more complex needs to the appropriate server or manager.
- Communicate clearly with servers, hosts, and kitchen staff to support a smooth flow of service.
- Follow all health, safety, and sanitation guidelines, including proper handling of food, beverages, and cleaning chemicals.
- Report breakage, spills, and maintenance issues to supervisors promptly.
Server Assistant Qualifications and Experience
- Previous experience as a Server Assistant, Busser, Food Runner, or in a relevant restaurant or hotel food and beverage role preferred.
- Ability to work on your feet for extended periods and lift trays of up to 30 lbs.
- Customer service orientation and a friendly, professional demeanor.
- Strong sense of urgency, attention to detail, and ability to multitask in a fast-paced environment.
- Team-oriented with reliable communication skills.
- Fluent in English or Spanish.
- Flexibility to work evenings, weekends, and holidays.
Vacancy posted 3 days ago
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