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SLA-Driven Call Center Operations Manager

ASM Research, An Accenture Federal Services Company

A federal services consulting firm based in Salt Lake City is seeking a Call Center Operations Manager to enhance call center functions and ensure compliance with federal standards. Responsibilities include managing daily operations, improving workflows, and generating performance reports. Candidates should possess a relevant bachelor's degree and 7-10 years of managerial experience. This position offers competitive compensation ranging from $111,400 to $150K. #J-18808-Ljbffr

Vacancy posted 4 days ago
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