SLA-Driven Call Center Operations Manager
ASM Research, An Accenture Federal Services Company
A federal services consulting firm based in Salt Lake City is seeking a Call Center Operations Manager to enhance call center functions and ensure compliance with federal standards. Responsibilities include managing daily operations, improving workflows, and generating performance reports. Candidates should possess a relevant bachelor's degree and 7-10 years of managerial experience. This position offers competitive compensation ranging from $111,400 to $150K. #J-18808-Ljbffr
- ...been built founder-led. Now we\'re installing a revenue-focused operator to turn aggressive growth into a predictable machine. If you\'... ...SaaS Installed discipline in scrappy teams Worked directly with a driven founder If you\'ve only operated inside polished enterprise...SuggestedRemote workHome officeFlexible hours
$101.2k - $125k
...Manager, Workplace Operations Work on-site in Portland, OR, Renton, WA or Salt Lake City, UT Build a career with purpose. Join our Cause... ...Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation...SuggestedFor contractorsImmediate startWork from homeFlexible hours- ...and regional expertise so companies can operate their day to day, confidently and successfully... ...accommodations facility, the Operations Manager is accountable for the overall operations... ..., and inspire a high-performing, service-driven team, ensuring operational excellence...SuggestedWork at office
$71.3k - $154k
...Position Overview The Operations Manager – DDLC Support leads day-to-day delivery operations... ...dashboards such as volume, throughput, SLA attainment, quality, and workforce utilization... ...managing programs that include call center, telephony, cloud/IT infrastructure sustainment...SuggestedContract workFor contractorsFor subcontractorWork at officeWorldwide$91k - $136.5k
...Job summary Our WW Operations network delivers millions of packages and smiles to Amazon... ...want to join our team as an Operations Manager. In this role, you will lead and develop... ...productivity and efficiency through data-driven decisions and analytical problem-solving...SuggestedHourly payFlexible hoursShift workNight shift- ...Overview Newrest is hiring OPERATIONS MANAGER. Joining Newrest means every day is different, every day is a new challenge. You are passionate about culinary food, driven by operational excellence, achievement of objectives, and the rationalization of costs, processes,...Full time
$81.9k - $152.1k
...meetings, ensuring client service, operational, and financial goals are... ...execution, and budget management for one or multiple accounts... ...results in a fast-paced, client-driven environment ~ Solid... ...our global INclusion Groups, centered around common identities or...Immediate startFlexible hours- ...instrumental in driving sales growth by managing existing enterprise-level... .... Self‑motivated, results‑driven, and capable of working... ...experience. Maintain regular cadence calls with account teams to review... ...ensure timely response for company SLA’s. Coordinate support and...Contract work
$60k - $70k
...Field Operations Manager Salt Lake City, UT Via is on a mission to create public transportation systems that provide greater access to... ...antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency...$100k - $140k
...affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed... ...products. About The Team We’re looking for a curious, driven analyst to join our Revenue Operations team. Revenue Operations serves as the backbone of...Work at officeRemote workFlexible hours- ...Operations Coordinator The Operations Coordinator plays a vital role in supporting the Operations Manager and Specialist in managing Backroads van and trailer inventory, maintenance... ...candidate is detail-oriented, proactive, and driven to produce high-quality results....Full timeSeasonal work
- ...world‑class Dexterra workforce accommodations facility, the Operations Manager is accountable for the overall operations, direction, and success... ...will build, lead, and inspire a high‑performing, service‑driven team, ensuring operational excellence while maintaining a strong...Work at office
$136k - $162k
...can get behind? We're looking for an Operations Senior Manager, AI to own Mission Lane's operations... ...Lane customer interacts with our contact center, they're in the middle of something.... ...ambiguous environments ~ Structured, data-driven problem solver with a bias for action...Full timeWork experience placementRemote workFlexible hours- ...Summary Sorenson is seeking a Senior Manager of Revenue Operations to lead operational execution and... ...analytical, systems-oriented, process-driven, and capable of balancing strategic operational... ...communication solutions for all: call captioning and video relay services,...Remote jobWork at officeWork from homeHome office
$96.6k - $185k
...important industries. Our growth is driven by delivering real results for... ...seeking a Procurement Process Manager to join our Global Procurement... ...aligned to how the function operates including design and refine... ...and hiring laws. No phone calls or agencies please. KPMG recruits...H1bLocal area$139.4k - $291.8k
...Overview As Director, Data Center Facilities Operations & Services , you will lead... ...lead senior service managers and their organizations, driving... ..., vendor performance, SLA attainment, corrective action... ...****@*****.*** or by calling (***) ***-**** in the United...Full timeTemporary workFor contractorsRelocation packageFlexible hours- ...highly organized and collaborative Creative Operations Manager to serve as the operational backbone of... ...in a fast‑paced, deadline‑driven environment. Proficiency with project management... .... We believe that people are at the center of everything we do — from caring for our...FreelanceWork at officeShift work
$110k - $150k
...Customer Technical Program Manager It's fun to work in a company... ...-growing, privately held data center companies sound exciting to you... ...with team members to drive and operate some of the industry's leading... ...from innovation, and driven by the pursuit of operational...Contract workTemporary workWork experience placementFlexible hours$148.7k - $201.2k
...planning, delivery, and operation of all AWS global... ...We support all AWS data centers and all of the servers,... ...security experts, operations managers, and other vital roles.... ...plans into data-driven facility layouts for AWS... ...manufacturing-to-ship SLA targets, and enable rapid...Flexible hours$18 - $20.5 per hour
...Operations Associate As an Operations Associate, you'll be the backbone of the storeensuring... ...client experience. From inventory management to visual merchandising, your attention... ...interpersonal skills. ~ Team player with a goal-driven mindset ~ Comfortable in a fast-paced...Hourly payFull timePart timeFlexible hoursShift workNight shiftWeekend work- ...organized and detail-oriented Marketing Operations Coordinator to support the day-to-day operations... ...scenes to build efficient processes, manage marketing technology platforms, and... ...priorities simultaneously in a deadline‑driven environment. Detail‑oriented with strong...Work at officeLocal area
- ...high-performance team looking for our newest Operations & Logistics Associate. Members of the Logistics team support the management of our most important assets, our machines.... ...! This work is fast-paced, deadline-driven, and requires the ability to manage large amounts...Immediate start
$92.65k - $125.35k
...Business Operations Specialist II Portland, OR; Renton, WA; Boise, ID; Salt Lake City, UT... ...domain areas including project and program management, data analysis, process improvement,... ...at Cambia means being part of a purpose‑driven, award‑winning culture built on trust and...InternshipImmediate startWork from homeFlexible hoursShift work$80 - $100 per hour
...with relevant laws and best practices. Interest or background in legal operations, technology, or AI‑enabled platforms is a plus. Additional Information This role is document‑driven and centers on the provision of eligible transaction materials. You will be directly...Hourly payContract workFor contractorsRemote work$17 - $21 per hour
...of key performance indicators (KPIs) for operational efficiency. Assist with budgeting... ...efficient running of all departments Manage and motivate staff to provide exceptional... ...innovative management practices and a data-driven approach, Five Rivers Hospitality...Hourly payWork at office- ...Sr. Program Manager We are looking for an enthusiastic Technical Program Manager for our Technology Excellence group with experience... ...teams, and potentially delivering solutions for scale and data-driven decision making to refine, launch and take to market solutions...
$50k - $55k
...needs. We are seeking a hands-on Account Manager to join our management team at Salt Lake City Airport (SLC) . This is an operations-driven role , ideal for a leader with practical... ...Location: Salt Lake city Airport Call us: (***) ***-**** Apply online: To Apply...Immediate startShift work- ...Details Open Date: 07/17/2026 Requisition Number: PRN45673B Job Title: Operations Program Managers Working Title: Operations Program Manager Career Progression Track: P00 Track Level: M4 - Senior Manager FLSA Code: Administrative Patient Sensitive Job Code? No Standard...Full timePart timeWork experience placementWork at officeShift workWeekday work
- ...Role Description The Program Manager is a full-time, on-site role... ...support product development, operations, and customer experience initiatives... ...a highly organized, process-driven executor who thrives on... ...products and an active, people-centered lifestyle. This role reports...Full timeWork at office
- ...and results-oriented Vice President, Technical Program Manager to join the Product Operations organization, supporting a critical technology-focused business... ...content generation Comfortable experimenting with AI‑driven workflows to improve productivity, decision‑making, and...
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