SLA-Driven Call Center Operations Manager
ASM Research, An Accenture Federal Services Company
A federal services consulting firm based in Salt Lake City is seeking a Call Center Operations Manager to enhance call center functions and ensure compliance with federal standards. Responsibilities include managing daily operations, improving workflows, and generating performance reports. Candidates should possess a relevant bachelor's degree and 7-10 years of managerial experience. This position offers competitive compensation ranging from $111,400 to $150K. #J-18808-Ljbffr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the SLA-Driven Call Center Operations Manager in Salt Lake City, UT vacancy
- ...satisfactorily: Leadership and Team Management Responsible for the day-to-day operations of the customer service team. Hire... .../ BI reporting, to support data-driven decision-making. Strategy & Continual... ...Service Level Agreements (SLA) and Key Performance Indicators (KPI...SuggestedWork at officeImmediate startWork from home
Salomon
Salt Lake City, UT3 days ago $101.2k - $125k
...Manager, Workplace Operations Work on-site in Portland, OR, Renton, WA or Salt Lake City, UT Build a career with purpose. Join our Cause to... ...Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored...SuggestedFor contractorsWork from homeFlexible hours$75k - $125k
Director of Operations (Patient Services) Forward Health LLC | Draper... ...entrepreneurial: direct, results-driven, and built for people who... ...Services to lead our centralized call center operation at the highest... ...a true thought partner not a manager who needs managing. Our call...SuggestedFull timeWork at officeImmediate startForward Health
West Jordan, UT4 days ago$110k - $120k
...Director of Operations – Partnerships for Dentists Multiple Locations | Travel Required |... ...approximately 15 states. Our growth is driven through practice acquisitions rather than... ...strong analytical, financial, and people-management skills. Key Responsibilities Leadership...SuggestedFull timePrivate practiceWork at officeLocal areaNight shiftP4D (Main)
Salt Lake City, UT3 days ago- ...Key Responsibilities 1. Monitor operational and clinical performance across WCA with support... ...direct teams, deploy retention plans, manage absence proactively, and lead effective... ...• Strategic Business Acumen, • Data-Driven Decision Making, • Growth-Orientated Mindsets...SuggestedLocal areaFlexible hours
MAXIMUS
Salt Lake City, UT4 days ago $250k - $300k
...instrumental in driving sales growth by managing existing enterprise-level... .... Self-motivated, results-driven, and capable of working... ...contracts Maintain regular cadence calls with account teams to review... ...timely response for company SLA's Coordinate support and...Contract workRemote workQualys
Salt Lake City, UT20 hours ago$91k - $136.5k
...ABOUT AMAZON Our Worldwide Operations network delivers millions of packages and smiles... ...want to join our team as an Operations Manager. In this role, you will play a key part... ...while driving improvements through data-driven decisions and analytical problem-solving...Hourly payFlexible hoursShift workNight shiftAmazon
Salt Lake City, UT1 day ago- ...an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Reports To: General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager plays a vital leadership role in overseeing...Work at office
Copart
Magna, UT3 days ago $125k - $150k
...Bilingual Operational Excellence Manager Full-time Department: Customer Success Location: United States... ...we are all about the people, what we call “the connected worker.” We make frontline... ...disruption caused by technology-driven innovation and changing consumer preferences...Full timeTemporary workLocal areaImmediate startRemote workMonday to ThursdayQAD
Salt Lake City, UT2 days ago$81.9k - $152.1k
...meetings, ensuring client service, operational, and financial goals are... ...execution, and budget management for one or multiple accounts... ...results in a fast-paced, client-driven environment ~ Solid... ...our global INclusion Groups, centered around common identities or...Immediate startFlexible hoursAmerican Express Global Business Travel
Salt Lake City, UT3 days ago- ...work-life balance. If you are a results-driven professional with a passion for success,... ...strategic leadership and direction for operational performance across a multi-site homebuilding... ...across construction, purchasing, trade management, warranty, and customer experience...Temporary workWork at officeFlexible hours
MDC Holdings, Inc. / Richmond American Homes
Salt Lake City, UT20 hours ago - ...Operations Manager West Jordan, UT Position Summary Shift: Sunday-Friday (Start time will be between 6:00 AM-9:00AM) Salary: 75K... ...quarterly bonus Capstone Logistics is seeking a results-driven Operations Manager to lead daily warehouse and distribution operations...Hourly payFlexible hoursShift work
Capstone Logistics
West Jordan, UT2 days ago $125k - $145k
...Manager, Proposal Operations BUS#539 Position: Manager, Proposal Operations BUS#539 Defense, Aerospace, National Security Sectors Job Category:... ...Experience leading cross-functional proposal teams in a deadline-driven environment. Proven success managing proposal schedules,...For contractorsWork at officeRelocationExecutive Human Resource Service
Salt Lake City, UT3 days ago- ...and regional expertise so companies can operate their day to day, confidently and successfully... ...accommodations facility, the Operations Manager is accountable for the overall operations... ..., and inspire a high-performing, service-driven team, ensuring operational excellence...Work at office
Dexterra
Salt Lake City, UT4 days ago $91k - $136.5k
...Job summary Our WW Operations network delivers millions of packages and smiles to Amazon... ...want to join our team as an Operations Manager. In this role, you will lead and develop... ...productivity and efficiency through data-driven decisions and analytical problem-solving...Hourly payFlexible hoursShift workNight shiftAmazon
West Jordan, UT1 day ago$71.3k - $117k
...Position Overview The Operations Manager – DDLC Support leads day-to-day delivery operations... ...dashboards such as volume, throughput, SLA attainment, quality, and workforce utilization... ...managing programs that include call center, telephony, cloud/IT infrastructure sustainment...Contract workFor contractorsFor subcontractorWork at officeWorldwideASM Research, An Accenture Federal Services Company
Salt Lake City, UT1 day ago- ...vibrant city of West Valley City, UT, with operations extending to Radial, Alajuela, Costa... ...Security operations and operational risk management Incident response and operational governance... ...partnerships Operational KPI and SLA/SLO management What You Have 8+ years of...Temporary workFlexible hours
ClickLease
West Valley, UT4 days ago $96.6k - $185k
...important industries. Our growth is driven by delivering real results for... ...seeking a Procurement Process Manager to join our Global Procurement... ...aligned to how the function operates including design and refine... ...and hiring laws. No phone calls or agencies please. KPMG recruits...H1bLocal areaKPMG
Salt Lake City, UT20 hours ago- ...contractor serving building owners, property managers, facility managers, and general... ...replacements, and new construction while operating as trusted advisors to their clients. The... ...Centerpoint, or similar platforms Self-driven, proactive, and process-oriented with a...For contractorsWork at office
Frey Consulting Group
Salt Lake City, UT20 hours ago - ...Operations Coordinator The Operations Coordinator plays a vital role in supporting the Operations Manager and Specialist in managing Backroads van and trailer inventory, maintenance... ...candidate is detail-oriented, proactive, and driven to produce high-quality results....Full timeSeasonal work
Backroads
Salt Lake City, UT8 hours ago $95k - $119k
...IT Operations Lead Hybrid role (3 days/week in office) at our Burlington... ...Lead acts as a backup for management and will be responsible for... ...May be required to be on-call 7 days a week, 24 hours a day... ...means being part of a purpose-driven, award-winning culture built...Work at officeImmediate startWork from homeRelocationFlexible hours3 days per weekCambia Health Solutions
Salt Lake City, UT9 hours ago$146.3k - $306.4k
...Description As Director, Data Center Facilities Operations & Services , you will lead... ...lead senior service managers and their organizations, driving... ..., vendor performance, SLA attainment, corrective action... ...****@*****.*** or by calling (***) ***-**** in the United...Temporary workFor contractorsFlexible hoursOracle
Salt Lake City, UT20 hours ago$102.3k - $209.5k
...Description As Facilities Operations Manager – Electrical , you will... ...systems supporting OCI data centers. Reporting to the Senior Critical... ...procedural discipline, and SLA performance. Oversee... ...****@*****.*** or by calling (***) ***-**** in the United...Temporary workFor contractorsFlexible hoursOracle
Salt Lake City, UT20 hours ago$70k - $85k
...Creative Operations Manager Job level: Mid‑Level Job type: Full‑Time, Exempt Job location: Cotopaxi HQ: Salt Lake City, Utah (Hybrid - On‑site... .... A genuine affinity for the outdoors and/or mission‑driven brands is a plus. Job Benefits We prioritize fair wages, meaningful...Full timeTemporary workFor contractorsSummer workFreelanceSeasonal workLive outLocal areaShift work2 days per week3 days per weekWithClutch
Salt Lake City, UT3 days ago- ...Customer Technical Program Manager It's fun to work in a company... ...-growing, privately held data center companies sound exciting to you... ...with team members to drive and operate some of the industry's leading... ...from innovation, and driven by the pursuit of operational...Contract workWork experience placementImmediate start
Aligned Data Centers
Salt Lake City, UT2 days ago $148.7k - $201.2k
...planning, delivery, and operation of all AWS global... ...We support all AWS data centers and all of the servers,... ...security experts, operations managers, and other vital roles.... ...plans into data-driven facility layouts for AWS... ...manufacturing-to-ship SLA targets, and enable rapid...Flexible hoursAmazon
Salt Lake City, UT9 hours ago$92.65k - $125.35k
...Business Operations Specialist II Portland, OR, Renton, WA, Boise, ID or Salt Lake City... ...domain areas including project and program management, data analysis, process improvement,... ...at Cambia means being part of a purpose-driven, award-winning culture built on trust and...InternshipImmediate startWork from homeFlexible hoursShift workCambia Health Solutions
Salt Lake City, UT2 days ago- ...organized and detail-oriented Marketing Operations Coordinator to support the day-to-day operations... ...scenes to build efficient processes, manage marketing technology platforms, and... ...priorities simultaneously in a deadline-driven environment. ~ Detail-oriented with strong...Work at officeLocal area
Celtic Bank
Salt Lake City, UT4 days ago - ...time Description The Director of HR Operations is responsible for leading the execution... ...HR processes are standardized, data-driven, and aligned with Wheeler's operational... ...priority of this role is to design and manage market-competitive, internally equitable...Full timeFor contractorsLocal area
Wheeler Machinery Company
West Valley, UT2 days ago $18.9 - $20.4 per hour
...position is to ensure the smooth and efficient operation of the front end. This person will be... ...with the Lead Customer Service Manager and Store Director Assists as needed to... ...integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated...Hourly payShift workWeekend workAfternoon shiftHarmons Grocery
Midvale, UT3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SLA-Driven Call Center Operations Manager. Be the first to apply!
Related searches
- ad operations manager Salt Lake City, UT
- operation supervisor Salt Lake City, UT
- senior manager creative operations Salt Lake City, UT
- remote operations manager Salt Lake City, UT
- operational excellence manager Salt Lake City, UT
- operations manager cleaning Salt Lake City, UT
- operations manager aviation Salt Lake City, UT
- business operations director Salt Lake City, UT
- director of network operations Salt Lake City, UT
- director operations support Salt Lake City, UT