Director of Customer Experience: Scale Service Excellence
Pipeline Supply Service LLC
Pipeline Supply Service LLC is seeking a Director of Customer Experience to implement scalable customer service strategies across the organization. This role is crucial in enhancing responsiveness and improving customer retention through collaboration with various departments. The ideal candidate will have over 7 years of experience in industrial distribution, focusing on leadership and customer operations. This position is primarily office-based with some travel required to branch locations. #J-18808-Ljbffr Pipeline Supply Service LLC
- PSS Cross Country Infrastructure Solutions is seeking a Director of Customer Experience in Houston, Texas. This role is pivotal in developing... ...that emphasizes responsiveness, accountability, and service excellence across multiple branches. The ideal candidate will have...Suggested
- ...projects moving forward. The Director of Customer Experience is responsible for building and scaling a best‑in‑class customer experience... ..., accountability, service consistency, and operational... ...and trust. Operational Service Excellence Partner with branch leadership...SuggestedTemporary workWork at officeLocal areaFlexible hours
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- DIRECTOR OF CUSTOMER EXPERIENCE Classification and Pay Hourly Non-Exempt Reports to Administrator Summary... ...their families to the amenities and services of the facility, and of the Guest... ...depending on the circumstances Provide excellent service, setting an example and...SuggestedHourly payTemporary workWork at officeLocal areaImmediate startMonday to FridayWeekend workAfternoon shift
- ...Senior Client Success Manager Rouse Services is an industry-leading B2B SaaS/DaaS... ...and a product expert, shaping customer experience, influencing product direction, and... ...product roadmap, ensuring operational excellence, and scaling our client success function. What...SuggestedWork at officeImmediate startRemote work
- ...function from ground up Full-cycle customer success including onboarding,... ...For You have knowledge, experience and/or interest in working... ...and business growth You have excellent project management and communication... ...build documentation to help scale the CS/AM function Build self...Remote workFlexible hours
$200k
...consistent buyer experiences, and profitable growth... ...More than 10,000 customers worldwide,... ...BostonReports to: Director, Professional ServicesA... ...at scale. Your ability to... ...modern, scalable services model.You will:Own... ...ambiguity to results.Excellent CommunicatorYou can...Full timeImmediate startWorldwideFlexible hours- NRP Jones is seeking a customer service professional to provide excellent service, support production scheduling, and guide a team in a fast-paced environment focused on safety and quality. The role involves handling inquiries, processing orders, and maintaining high customer...
$155.25k - $359.38k
...decision-making, and improve member experiences.Key ResponsibilitiesEstablish... ...while balancing delivery excellence with growth objectivesProvide... ...within the professional services industry15+ years of proven success... ...capabilities in enterprise-scale AI, cloud, security,...Full timeTemporary workWork at officeRemote workFlexible hours$150k - $200k
...years as an engineering services provider, we believe... ...VAU) for one of the key customers in the Energy vertical... ...and then entering and scaling adjacent businesses.... ...in our workplace.Work Experience Skills and Qualifications... ...functional teams.• Excellent interpersonal and communication...Permanent employmentContract workWork experience placementRemote workFlexible hours$146k - $243k
...s largest oil and gas customers for the successful planning... ...leadership of large-scale transformation... ...focused on operational excellence, production optimization... ...matrixed professional services team; provide performance... ...transformation experience.OR Bachelor's Degree in...Ongoing contractWork experience placementWork at officeLocal area- ...potential. As Head of Sales & Customer Success US West, you will... ...relevant B2B technology sales experience, with a strong channel and partner... ...Experience building and scaling commercial teams from the ground... ...and developing trust Excellent interpersonal and communication...Remote work
- ...mission is helping customers achieve excellence through our proven customer... ...helpful service, while providing a great... ...multi-product portfolio experience 5+ years of... ...Strategic Execution & Scale Translate the CCO's... ...Indicators As the Director of Customer Success,...Work at officeFlexible hours
$95.4k - $106k
...this role. Health Plan Customer Success Managers are... ...delivery or applications experience is a bonus. Customer... ...improvement opportunities and scaling out best practices, ·... ...’s products & services, industry knowledge and... ...communication skills Excellent organizational, project...Work at officeRemote workFlexible hours- ...technology consulting and custom software development... ...development in IT services, technology consulting... ...exceeding quota. ~ Experience selling and expanding... ...and workflows. ~ Excellent communication, negotiation... ...to grow alongside a scaling US business About...Long term contractPermanent employmentFlexible hours2 days per week3 days per week
$128k - $252.5k
...Summary Our Deloitte Customer team empowers organizations to... ...design. We can enhance customer experiences and drive sustained growth... ...marketing, commerce, sales, and service. We are a team of strategists... ...security, administration, or scale discussions during adoption...Local area$81.4k - $122k
...reliable managed and advisory services across private, public, and... ...resilience, and operational excellence—backed by the strength of... ...companies.RapidScale is evolving Customer Success into a core, revenue... ...an exceptional customer experience. This role partners closely...Full timeLive inRemote workVisa sponsorshipFlexible hours$100 per hour
Role Description:The Customer Success Manager is responsible for... ...related field (or equivalent experience).- Minimum of 5 years of proven... ...and mobile platforms.· Excellent communication and interpersonal... ...obtain, without using the services of a third party investigative...Contract workFor contractorsLocal areaImmediate start$78.8k - $145.13k
...questions. Through our products, education, and services, MedInsight is making an impact on... ...is essential.Preferred Skills and Experience: Bachelor’s degree in related field or equivalent... ...(written and verbal)Team player with excellent interpersonal skillsAdditional Skills (...Full timeWork experience placementRemote workFlexible hours$111.6k - $223.2k
...world's leading professional services firm in the areas of risk, strategy... ...HR analytics. Delivery Excellence: Set and continuously refine... ...consulting, or employee experience solutions, to deepen client relationships... ...success in managing large-scale, global HR technology...Minimum wageRemote workFlexible hours- ...understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary The Customer Excellence Supervisor is a player-coach who... ...team delivers consistently high service levels, quality, and compliance....Temporary workLive inLocal areaRemote workWork from homeShift work
$68k
...design and, above all, a world-class customer experience. The Customer Experience Supervisor... ...include overseeing the customer service team, improving the end-to-end customer... ...guidance, training, and support to ensure excellent customer service delivery. Monitor...Temporary workVisa sponsorshipMonday to FridayFlexible hoursAfternoon shiftEarly shift$136k - $170k
...retention, and reimbursement, scaling growth without hiring more... ...together. Role Summary As a Customer Success Lead (CSL) for strategic... ...Are Looking For 7+ years of experience in customer success,... ...to how we scale enterprise excellence, strengthen long-term partnerships...Work at officeRemote work3 days per week- ...with creative new approaches to meet customers’ needs. The Customer Success Manager... ...and internal teams to deliver excellent service. This role leads demand planning and forecast... ...standards in grammar, spelling, and tone Experience Requirements -Experience in account...Full timeContract workWork at office
$120k - $195k
...investment worldwide, our services are in great demand.... ...thinker with excellent communication skills,... ...plus at least 8 years of experience in strategic communications... ...community and on a global scale - that are... ...Coordinator Manager, Assistant Director Houston, TX $99,300.00...Full timeWork at officeLocal areaRemote workWorldwideRelocation packageFlexible hours- ...of our business and help to grow our customer base and revenue.As Customer Success... ...opportunities to embed and grow usage of our services through direct client interactions.... ...on client satisfactionProvide excellent customer experience to Argus customers from smooth on-boarding...Temporary workFlexible hours
$90k - $125k
...focus on regulated industries. As we scale globally, Customer Success is central to our growth strategy... ...visibility. • Champion the alumni experience by guiding customers to build... ...Nice-to-have • Experience in financial services, defense, or relevant industries, or...Remote workShift work- ...face, securing AI agents everywhere, fast and at scale. It was also an opportunity to help shape how customer success operates in a category defining company while... ...Customer Engagement Required: 4+ years of proven experience in customer-facing technical roles. Demonstrated...Remote workShift work
$85k - $90k
...This Role: As a member of our Enterprise Customer Success team, you’ll have the... ...in the process to create an exceptional experience from the pre-sale team introduction throughout... ...Newsela products, which will ultimately scale Newsela’s ability to bring engaging, culturally...Remote workWork from homeFlexible hours- ...Dept: Sales Job Title: Customer Success Supervisor Reports to: VP... ...ensuring exceptional customer experience while supporting business expansion... ...escalations, and enforce service standards Track KPIs for... ...AND SKILLS Customer centric + Excellent verbal and written communication...Full timeWork at officeFlexible hoursShift workNight shiftWeekend workDay shift
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