Quality Technician

Job Description

Job Description

Quality Technician

???? Clinton, TN | 7:00am-3:30pm | Full-time
???? Vacancies: 2 on 1st Shift

About Tjoapack
Tjoapack is a global contract packaging organization (CPO) specializing in primary and secondary pharmaceutical packaging and supply chain management. With more than 30 years of experience, we process millions of medicine packages every year for customers in over 45 countries worldwide.

Operating in Clinton, TN since 2021, Tjoapack is focused on delivering safe, compliant, and reliable packaging solutions—always with the patient at the center of our supply chain.

As a Quality Technician , you are a production-facing member of the Quality team , providing hands-on, real-time quality support on the warehouse floor. Your primary responsibility is to help ensure packaging activities are executed according to approved work instructions, documentation requirements, and GMP standards.

This role supports—but does not own—quality systems. You will assist with inspections, documentation execution, deviation support, and equipment challenges while working closely with Production, Packaging Operators, and Line Leaders to keep operations running smoothly and compliantly.

As a Quality Technician at Tjoapack, your day is closely tied to production activity. You’ll spend much of your shift on the floor—supporting packaging teams by answering process questions, verifying correct execution of work instructions, and assisting with documentation completion as production progresses.

You may perform in-process checks, support equipment challenges, or help identify and document issues when something doesn’t go as expected. When deviations or documentation questions arise, you provide immediate support, escalate as needed, and help ensure actions are recorded accurately. Your presence helps production teams stay aligned with expectations while keeping work moving efficiently and correctly.

???? Production Quality Support

• Provide real-time quality support during packaging operations.

• Assist operators and line leaders with correct execution of work instructions.

• Support equipment challenges and in-process checks per approved procedures.

• Act as a quality presence on the floor to reinforce expectations.

???? Documentation & Records Support

• Assist with completion and review of production documentation for accuracy and completeness.

• Support Document Control and Annual Reporting execution activities (data gathering, document routing, corrections).

• Help resolve documentation errors identified during production.

⚠️ Deviation & Non-Conformance Support

• Identify potential non-conformances during production activities.

• Support investigations by gathering information, documentation, and observations.

• Assist with follow-up actions as directed by Quality leadership.

???? Inspections & Checks

• Perform routine product and process inspections according to established procedures.

• Verify materials, components, and processes are used as instructed.

• Document inspection results accurately and promptly.

???? Communication & Team Collaboration

• Work closely with Packaging Operators, Line Leaders, and Production Supervisors.

• Communicate observations, risks, and issues clearly to Quality leadership.

• Participate in team meetings and shift handovers as required.

• Minimum 3 years of experience in a pharmaceutical or regulated manufacturing environment.

• Hands-on experience supporting production or shop-floor quality activities.

• One year of prior experience in cGMP / cGDP environment required .

• Strong attention to detail and ability to follow written procedures precisely.

• Clear verbal and written communication skills.

• Comfortable working in fast-paced, production-driven environments.

• Strong teamwork and problem-recognition skills.

• Resumes that do not show clear history working within a Quality function or cGMP experience will not be considered.

• Be a hands-on quality presence directly supporting production success.

• Work in a collaborative environment where quality and operations partner closely.

• Gain experience across packaging, documentation, and shop-floor quality support.

• Competitive compensation and benefits.

• Opportunities for growth within Quality or Operations pathways.

All employment at Tjoapack is contingent upon successful completion of:

• Background check

• Drug screening

• Physical examination

If you enjoy working on the production floor, supporting teams in real time, and ensuring work is executed correctly, we’d love to hear from you.

???? Apply today to join Tjoapack as a Quality Technician and help support safe, compliant pharmaceutical packaging operations.