Property Management Office Coordinator
CBRE Detroit
About the Role As the IT Data Center Technician, serve the data center environment by investigating issues or concerns related to Data Center systems and conducting general maintenance and housekeeping of the DCS IT services. This role is part of the Critical and Specialized Services job function, which provides technical maintenance services in critical client environments such as data centers, laboratories, oil rigs, trade floors, etc. What You’ll Do Perform hardware (rack/stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing, and perform hardware decommissions and cable removal. Coordinate DCS IT asset redundant power requirements with appropriate facilities staff to ensure proper load balance and fail-over capacity to avoid cascading failures. Prepare and coordinate incoming and outgoing shipments, comparing packing lists with purchase details to ensure accurate make, model, and quantities are received and processed. Perform remote hands support for power cycles, physical environment, and cabling inspections, swap out failed components, do hardware upgrades, test copper and fiber cables, handle storage media, and enter troubleshooting commands. Grant site access to vendors and/or escort third parties requiring Data Center access for approved activities and ensure their compliance with site standards. Impact through clearly defined duties, methods, and tasks described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. Carry out daily housekeeping checks of the data halls and record findings. Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, approving, and closing associated assigned tickets. Ensure that Method Statements and Risk Assessments are always prepared and used for all tasks to ensure safe work practices. Follow basic work routines and standards in the application of work. Comprehend and interpret instructions, short correspondence, and memos, and ask clarifying questions to ensure understanding. Learn new technologies and expand and share this knowledge. Communicate straightforward information and respond to common inquiries or complaints from clients, co-workers, and/or supervisors. Use existing procedures to solve straightforward problems with supervisor guidance. Write routine reports and correspondence. Assist with daily site inspections of all mechanical and engineering systems and technical equipment, including servicing and maintenance. Ensure the site’s environmental conditions provide a safe work environment. React to building management system alarms and complete emergency repairs as needed. Work with third‑party vendors, ensuring compliance with company-developed processes, procedures, and all applicable laws and regulations. Alert management if subcontractor performance doesn’t meet all requirements per the Master Service Agreement. Complete planned preventive maintenance (PM) and reactive maintenance on all equipment. Check BMS for running and alarm conditions and respond to HVAC-related client problems. Conduct building walkthroughs, taking meter readings from UPS, PDUs, and utilities. Provide fixes to facility and plant faults and defects. Complete assigned work according to established processes and procedures, following safety processes and requirements and ensuring regulatory requirements and quality standards are met, and conduct routine quality checks for comprehensive maintenance records. Complete all required training to ensure successful completion of all job‑related responsibilities. Qualifications – External What You’ll Need High School Diploma or GED required; Associate’s Degree preferred. Management Information Systems, Business Management or a related field. Accredited training in the installation of copper and fiber structured cabling systems (preferred). Previous experience using Remedy, DCIM tools, and BMS systems preferred. Knowledge of the Data Center environment and the working restrictions of these environments. A good understanding of fault diagnostic techniques, including the use of handheld test equipment. Training in a technical discipline having served an apprenticeship or equivalent with 1‑2 years of job‑related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays. Must be able to meet the physical requirements of this role. Ability to effectively present information to an internal department, client, management, and/or colleagues. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products (e.g., Word, Excel, Outlook). Strong organizational skills with an inquisitive mindset. Basic math skills, including the ability to calculate simple figures such as percentages, discounts, and markups. Basic knowledge of financial terms and principles required. Ability to lift up to 50 lbs. Equal Employment Opportunity CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. CBRE, Inc. is an Equal Opportunity and affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans). Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada). #J-18808-Ljbffr CBRE
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