Permit Technician I (Substitute)

Under general supervision, performs a variety of paraprofessional duties in support of the permit and land use work of the department; receives, reviews, and processes permits and applications; provides information regarding laws, ordinances, rules, regulations, and departmental services to department staff, partners, and customers; and performs other related work as required. Typical Tasks and Representative Duties Provides timely information to builders, architects, engineers, contractors, staff, or the public about the construction permit, land use permit, and land division application processes as well as construction inspection procedures and fees; directs applicants to appropriate individuals, agencies, or other sources necessary to complete the application process; notifies applicants of application status. Assists customers in the permitting, planning, review, and approval process. Checks land use and land division applications for basic compliance with submittal requirements; coordinates the processing of applications. Reviews construction permit, land use permit, and land division application packages for appropriate approvals. Calculates and reviews permit fees, collects fees, and issues receipts; issues permits following established guidelines. Completes planning and building review approval process on plot and site plans to ensure code compliance; resolves moderately complex issues of compliance; reviews and approves plans and accompanying documents on physical and digital permits; routes information to appropriate divisions within the department and outside agencies. Conducts research and provides land use, building, and zoning information including land use development, permit history, contractor information, and other technical information and data. Provides and interprets information from maps, easements, and recorded information. Performs general administrative and technical duties in support of the department; prepares a variety of written correspondence, reports, and other written materials; distributes to departmental staff and various governmental offices. Conducts a range of related document control functions such as file, review, organize, index, scan, and electronically archive building and land use permits and other related documents; files and catalogs maps, photos, and other planning exhibits and documents. Assists in the maintenance of data in the permit tracking system, website, and other information systems in the department; operates standard office equipment including computers, applicable permitting software, and applicable fund tracking software. Reviews building and land use permit applications through the lens of grant approval, including evaluating project feasibility, timelines, and funding alignment with grant requirements. Performs other related work as required. Knowledge of Methods and techniques of public contact and problem resolution Office operations, including record‑keeping and general clerical procedures Topographic maps and construction drawings Basic computer software including those applications pertinent to permitting and land use Applicable Federal, State, and local laws, codes, regulations, policies, procedures, and requirements related to building, engineering, land use, and/or urban planning; applicable building codes, zoning, and related laws and regulations Business mathematics and basic statistical techniques Office organization, procedures, and standards as well as strategic direction and goals; basic organization, procedures, operation, and services of local government Interpersonal skills using tact, patience, and courtesy Verbal and written communication skills Ability to Understand and explain department policies, procedures, fees, and basic planning and building codes and regulations to the public, permit applicants, and staff Support customers with applicable computer software and report technical issues Read and interpret simple construction plans and specifications, site plans, and tentative maps Locate property based on legal descriptions or assessor parcel information Understand and apply construction codes and ordinances and land use regulations Calculate square footage, fees, and/or penalties from plans, and fees for zoning permit applications Perform detailed, technical, and specialized planning and zoning and/or permit support work Perform a full range of office and administrative support duties Operate an automated permit tracking system, including entering accurate application information, completing permit “signoff,” and calculating fees; operate a computer and assigned office equipment Effectively prioritize workload in an environment of regular interruption Maintain record‑keeping and filing systems Establish and maintain effective working relationships with coworkers, county staff, property owners, developers, architects, engineers, contractors, and the public Accurately perform basic mathematical and statistical calculations Embrace and follow the department’s policies, goals, guiding principles, and Mission‑Vision‑Values statement(s) Communicate effectively verbally and in writing to a diverse population of individuals and groups Foster effective and positive working relationships with individuals from diverse perspectives by demonstrating strong interpersonal skills, including active listening, effective communication, advisory expertise, mediation, conflict resolution, and consensus building Education and Experience A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes: Permit Technician I: Either A: Two (2) years of clerical and/or customer service experience; or B: Two (2) years of coursework (60 semester units or 90 quarter units) at an accredited college or university. Licenses and Certificates Certain positions within this classification may require driving. When driving is an essential function of the position, a valid CALIFORNIA driver’s license will be required at the time of appointment and must be maintained throughout employment. #J-18808-Ljbffr County of San Luis Obispo