Social Engineering Simulation Senior Analyst

About this role: We are seeking a highly motivated and forward-thinking cybersecurity professional to join our Cyber Resiliency and Human Defense (CHD) team and be a part of the Social Engineering Simulations group. This role is instrumental in advancing our phishing and social engineering defense capabilities while strengthening our broader human risk management strategy. As a Senior Information Security Analyst, you will design and execute sophisticated social engineering simulations, leverage advanced analytics to identify behavioral risk patterns, and help deliver targeted interventions that drive measurable reductions in human risk. This role offers a unique opportunity to combine cybersecurity, behavioral science, and data analytics to influence real-world security outcomes across a large enterprise. The ideal candidate thrives in a fast-paced environment, brings strong analytical and technical capabilities, and is passionate about staying ahead of evolving adversary tactics. In this role, you will: Design, develop, and execute realistic and adaptive social engineering simulations (e.g., phishing, vishing, smishing) aligned to current threat intelligence. Analyze simulation, behavioral, and campaign data to identify trends, high-risk populations, and emerging vulnerabilities. Translate complex data and simulation results into actionable insights, executive-ready reporting, and clear recommendations to improve security posture. Partner with threat intelligence, red team, fraud, and cyber defense functions to ensure simulations reflect real-world attack techniques. Develop targeted, data-driven awareness campaigns and interventions to influence employee behavior and reduce risk. Help build and maintain dashboards and reporting frameworks to track key performance indicators (e.g., click rates, report rates, repeat behavior). Conduct hypothesis-driven testing (e.g., A/B testing of phishing scenarios and training approaches) to continuously improve program effectiveness. Contribute to the development of enterprise human risk scoring methodologies and segmentation strategies. Stay current with emerging social engineering trends, adversary tactics, and evolving regulatory expectations. Required Qualifications: 4+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years of cybersecurity experience or a related field, with direct work on phishing, social engineering, or security awareness programs, or equivalent demonstrated through work experience, training, or military experience Hands-on experience with phishing or social engineering simulation platforms (e.g., Proofpoint, Cofense, KnowBe4). Strong understanding of cybersecurity fundamentals, including threat landscape, attack vectors, and risk mitigation strategies. Proven ability to synthesize data into actionable insights for both technical and non-technical audiences. Excellent written and verbal communication skills with the ability to influence stakeholders. Strong problem-solving mindset with a focus on continuous improvement and innovation and demonstrated ability to manage multiple priorities and deliver results in a dynamic environment. Desired Qualifications: Bachelor’s degree in Cybersecurity, Information Technology, Data Analytics, Behavioral Science, or a related field. Experience working with, analyzing, and creating visualizations for structured and unstructured data using tools such as Excel, SQL, Python, Power BI, Tableau, or similar. Experience in behavioral analytics, human risk management, user behavior modeling, and social engineering techniques. Familiarity with cybersecurity frameworks (e.g., NIST, CRI, MITRE ATT&CK) Experience designing or delivering security awareness or training programs at scale. Relevant certifications such as Security+, CISSP, CISM, or data analytics certifications. Experience working in highly regulated environments (e.g., financial services, communications, healthcare). Job Expectations: This position offers a hybrid work schedule This position is not eligible for Visa sponsors Demonstrate foundational AI literacy by effectively using approved AI tools to support everyday work Apply AI tools for activities such as research, summarization, drafting, analysis, and decision support Exercise sound judgment when interpreting and using AI‑generated outputs Understand basic AI limitations and appropriate use cases within daily workflows Adhere to data privacy, security, and data‑handling standards when using AI tools Use AI ethically and responsibly, in alignment with company policies and guidelines Salary Ranges: $100,000 - $163,000 - Charlotte, NC $100,000 - $163,000 - Chandler, AZ $100,000 - $163,000 - Irving, TX $110,000 - $179,000 - Minneapolis, MN $120,000 - $196,000 - McLean, VA Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $100,000.00 - $196,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 29 Jun 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at: wellsfargo.com wellsfargojobs.com For questions on how to search and apply, visit frequently asked questions.