Service Technician New Service Center Opening (Mission Viejo, CA)

Service Technician New Service Center Opening

Lucid is creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.

Lucid is excited to announce the grand opening of our brand-new Service Center in Mission Viejo, CA. This new facility represents our continued investment in delivering an exceptional ownership experience and supporting the growing Lucid community throughout the region. We are building a talented team of service professionals who are passionate about innovation, customer excellence, and the future of sustainable transportation. Join us at an exciting time as we establish this state-of-the-art location and help shape the next chapter of Lucid's service operations from day one.

Location: 28471 Marguerite Pkwy, Mission Viejo, CA 92692

All employees will be trained at and report to our Costa Mesa Service center until the new site opens in Mission Viejo.

As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

Responsibilities:

• Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Ability to demonstrate and teach learned technical skills/knowledge with others
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
• Customer facing experience exhibiting excellent written and verbal communication skills
• Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Experience in luxury automobile repair environments

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Base Pay Range (hourly): $31 - $43 USD

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.