IT Business Partner, OCA

Working Location: Pennsylvania, Center Valley; California, San Jose; Florida, Miami; Massachusetts, Westborough; Minnesota, Brooklyn Park; Tennessee, Bartlett

Workplace Flexibility: Hybrid

Job Description

The Business Partner is the senior representative for Global IT in the sub‑region, bringing the global voice of IT to the business and vice versa. The role is intended to deliver a global “multiplier effect” by driving collaboration and coordination across IT functions as well as through the sub‑region. They will provide the IT teams based in the sub‑region with a local leader, someone they can look to who is leading in the sub‑region overall and building the IT community.

Job Duties

• Represent Global IT at local ExCo meetings as appropriate (bridge between IT and the Business).
• Act as point of contact for major incidents/security incidents for senior executives and senior business leaders.
• Support the Global IT Leadership to help manage and coordinate the transition to operating in the new target global IT organization.
• Help drive a positive colleague engagement, support onboarding to new global roles and identify opportunities for upskilling and development.
• Raise any issues or challenges and proactively propose and implement solutions with Global IT Leadership team.
• Understand the sub‑region / business division strategy and priorities, and drive alignment with the Global IT strategy and portfolio.
• Ensure that sub‑region demands & priorities are reflected in the global functional roadmap & IT Portfolio.
• Ensure that IT is well represented in Regional and Global Project Portfolio Meetings.
• Support demand shaping in the sub‑region markets and ensure that the demand goes into the right channels and processes.
• Represent sub‑region priorities and communicate relative importance of requests from regions as part of the global discussions.
• Facilitate local roll‑out of global projects to make sure these are fit for the sub‑regions and delivered effectively.
• Coordinate with region BRMs to provide input to overall region demand.
• Oversee and assure delivery to make sure that the services are being delivered to the business (coordinate across the global functions on behalf of the business).
• Ensure services delivered by IT are delivered well and working and that IT services are blending in the region.
• Coordinate delivery across the global functions on behalf of the business.
• Facilitate local rollout of global projects to make sure these are fit for the regions and delivered effectively.
• Participate in Regional Service Performance Review Meetings as appropriate.
• Monitor Regional IT Services/Performance delivery.
• Raise performance issues/escalations to Functional Head or Global IT Leadership Team.
• Drive improvement in services aligned to critical customer requirements (cross‑functional view).
• Manage Senior Management escalations.
• Input into the region business‑technology strategy (incl. roadmap, plan).
• Support execution of the business‑technology strategy.
• Driving overall adoption of tools, application and emerging technologies in the sub‑region.
• Driving cross‑functional understanding of IT trends, technologies and good practice.
• Lead, motivate and develop team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business.
• Approve MBO, vacation requests, sign‑off for IT locally from a legal/regulation perspective where appropriate and required.
• Coordinate/support IT audit requests as required.
• Support business end users with adoption of solutions and manage organization change.
• Leverage Artificial Intelligence (AI) tools and technologies to enhance personal productivity, streamline workflows and improve decision‑making.
• Proactively identify and champion opportunities to integrate AI solutions that deliver measurable business value, innovation and competitive advantage in the sub‑region.
• Serve as an AI educator and advisor to senior executives and business colleagues, driving awareness and responsible adoption of AI capabilities across the organization.
• Duties as assigned.

Job Qualifications

• Bachelor's or master's degree in business administration or related field, or equivalent work experience.
• Minimum of 10 or more years in IS/IT and business/industry.
• Minimum of 3 to 5 years of leadership responsibilities.
• Experience in business/industry (beyond IS/IT), managing cross‑functional teams or projects, and influencing senior‑level management and key stakeholders.
• Strong leadership capability, executing as appropriate in the areas of responsibility.
• Expertise in budget planning, financial management and workforce management.
• Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs, including the ability to differentiate between a relevant trend and hype.
• Ability to improve operational efficiency, service delivery and information management across the IS/IT organization.
• Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.
• Demonstrable business and tech acumen.
• Detail oriented.

Equitable Offerings you can count on

• Competitive salaries, annual bonus and 401(k)* with company match
• Comprehensive medical, dental, vision coverage effective on start date
• 24/7 Employee Assistance Program
• Free live and on‑demand Wellbeing Programs
• Generous Paid Vacation and Sick Time
• Paid Parental Leave and Adoption Assistance*
• 12 Paid Holidays
• On‑Site Child Daycare, Café, Fitness Center**

Connected Culture you can embrace

• Work‑life integrated culture that supports an employee centric mindset
• Offers onsite, hybrid and field work environments
• Paid volunteering and charitable donation/match programs
• Employee Resource Groups
• Dedicated Training Resources and Learning & Development Programs
• Paid Educational Assistance
• US Only
• Center Valley, PA and Westborough, MA

Accommodation & Equality

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact View email address on click.appcast.io. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus View phone number on click.appcast.io).

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.