Senior Director Enterprise Systems

Who We Are

Freshpet is a fast-growing entrepreneurial company that began making fresh pet food in 2007. The company was started with the goal of changing the way pets are nourished and changing the pet food industry forever. Company sales have grown double digits since launch, with no plans to slow down.

At Freshpet, we started off with a mission to change the way pet parents feed dogs and cats, but we also wanted to be a company that had a thoughtful approach to how we operate. We wanted to do things differently, make great products but be gentle to the planet, good to the people who touch our business, and leave a positive impact with everything we do. We work hard every day to ensure that the original vision is met, starting with making the highest quality foods in our kitchens to running our business with integrity, transparency, and social and environmental responsibility. IT'S AMAZING WHAT CAN HAPPEN WHEN YOU START COMPLETELY FRESH!

What You Will Do

The Senior Director of Enterprise Applications is a strategic technology leader responsible for Freshpet's entire enterprise application ecosystem, including business-critical systems that support manufacturing, supply chain, procurement, quality, finance, HR, sales, marketing, and customer care.

This leader will work with the CIO and other strategic leaders throughout the organization to set the vision, strategy, and roadmap for Freshpet's enterprise applications, ensuring these systems enable the company's growth and digital transformation goals. You will lead and mentor the Enterprise Applications team consisting of cross-functional technologists who support systems, develop platforms, and define requirements. The successful candidate will also manage Freshpet's strategic vendors and partner relationships, and ensure successful delivery all business systems.

This is a hybrid position , requiring 2-3 days per week onsite at one of Freshpet's offices in Bedminster, NJ , Bethlehem, PA , or Ennis, TX . Remote candidates will also be considered depending on qualifications and availability to periodically travel to one of Freshpet's offices.

How You Will Make an Impact

As the Senior Director of Enterprise Applications, you will:

• Lead a cross-functional Enterprise Applications group, managing internal team members and external partners to deliver reliable, scalable solutions.
• Help develop the EA roadmap and develop/own budgets supporting various technologies throughout the company.
• Serve as a trusted partner with various leaders throughout Freshpet to help drive strategy and projects that are aligned with systems and best practices while helping to map key business functions to technology solutions.
• Oversee Microsoft Dynamics 365 F&O, Salesforce CRM, SCM & QA systems, and manufacturing platforms to Freshpet's support supply chain, manufacturing, QA and SG&A groups.
• Oversee the Managed Application Services team and partnerships to ensure reliability and continuity of Freshpet's systems.
• Serve as the primary relationship owner for implementation partners, consultants, and software vendors, driving accountability, quality, and cost control.
• Establish governance and support processes for application management, data integrity, change control, and issue resolution.
• Guide the organization through system upgrades, integrations, and transformation initiatives, ensuring smooth transitions and minimal disruption to operations.
• Build metrics and reporting to measure application performance, system adoption, and business impact.
• Provide executive-level updates on application health, roadmap progress, and key initiatives

What You Will Bring

• Bachelor's degree in computer science, engineering, or a related field required; Master's degree in computer science, engineering, supply chain, or a related field preferred.
• 5+ years of experience leading major IT functions and cross-functional teams.
• 10+ years of experience supporting enterprise systems in the manufacturing sector; consumer goods experience strongly preferred.
• Extensive experience (10+ years) with Microsoft Dynamics AX/D365 , specifically in manufacturing, warehousing, supply chain, and inventory management.
• Experience with Salesforce CRM (Service Cloud) , including integration with other enterprise systems, strongly desired.
• 7+ years of experience in system architecture within complex environments, with the ability to design and map intricate system flows and integrations.
• Demonstrated success in developing, managing, and optimizing technology budgets to align with strategic business objectives.
• Strong analytical, problem-solving, organizational, interpersonal, and communication skills.
• Proven experience gathering and documenting business processes and system requirements in collaboration with key business stakeholders.

What We Offer

At Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition reimbursement, stock options, a generous PTO plan and so much more!

Our Commitment to a Diverse Workforce:

At Freshpet, we embrace and encourage our employees' differences in age, sex, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.


Freshpet aims to foster, cultivate, and preserve a culture of diversity, equity, and inclusion. Our employees are our most valuable assets. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. Freshpet is an Equal Opportunity Employer.

Disclaimers

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Freshpet is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Freshpet via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Freshpet. No fee will be paid in the event the candidate is hired by Freshpet as a result of the referral or through other means.