Logistics Administrative Coordinator

Job Description

Job Description

We are seeking a detail-oriented Administrative/Warehouse Associate to support daily operations within a fast-paced logistics and cold chain environment. This role combines office administration and warehouse responsibilities, with approximately 50% computer-based work and 50% hands-on warehouse activities.

The ideal candidate will be comfortable working with shipment documentation, inventory replenishment, cold chain packaging, data entry, and warehouse operations while maintaining a strong focus on accuracy, customer service, and compliance.

Key Responsibilities

Administrative & Operations Support

• Complete daily operational reports using internal systems and Excel spreadsheets.
• Monitor and respond promptly to personal and group email accounts.
• Review and process shipment documentation and follow-up notes.
• Update shipment information and investigate discrepancies within internal systems.
• Maintain accurate records and ensure timely completion of required documentation.

Shipping & Logistics Operations

• Prepare packing supplies and materials for customer shipments.
• Process incoming and outgoing shipments for export and delivery.
• Verify shipment paperwork and ensure compliance with handling requirements.
• Monitor and manage shipments on hold pending export or delivery approval.
• Coordinate cargo bookings through approved transportation systems.
• Follow customer, departmental, and international office instructions for shipment preparation.

Cold Chain & Packaging Support

• Prepare, configure, and refurbish temperature-controlled packaging materials.
• Handle gel packs and cold chain packaging components.
• Ensure proper temperature maintenance and product integrity during shipment preparation.
• Assist with replenishment activities and customer packaging requirements.

Warehouse Support

• Refurbish reusable packaging materials.
• Operate pallet jacks and move materials as required.
• Assist with warehouse organization and inventory-related tasks.
• Support additional operational duties as assigned.
• Work overtime when business needs require.

Required Qualifications

• High School Diploma, GED, or equivalent combination of education and experience.
• Less than one year of related work experience required.
• Ability to read, write, and understand English.
• Strong organizational skills and attention to detail.
• Ability to follow detailed instructions and use sound judgment.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with data entry, Microsoft Excel, and computer-based systems.
• Ability to lift up to 75 pounds.

Preferred Qualifications

• Experience in logistics, transportation, warehouse operations, or supply chain environments.
• Experience with cold chain handling and temperature-sensitive shipments.
• Familiarity with shipment processing and inventory management systems.

Work Environment

• Combination of office and warehouse work environment.
• Approximately 50% administrative/computer work and 50% physical warehouse duties.
• Regular exposure to refrigerated and freezer environments while handling temperature-sensitive products.
• Requires standing, walking, lifting, and material handling throughout the workday.

Ideal Candidate

The ideal candidate is dependable, detail-oriented, and comfortable balancing administrative responsibilities with warehouse operations. Candidates with logistics, shipping, distribution, warehouse, cold chain, or supply chain experience are highly encouraged to apply.