Full Time Front Desk Receptionist

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****Application required and available on our website (rockbridgeanimal.com/employment) or at the hospital.

We're looking for someone to make our clients and their pets feel special. If you have excellent communication skills, you enjoy working with people and have a special place in your heart for animals, are able to multitask, and have strong computer skills, then we would love for you to join our team.

REQUIREMENTS:

• High School Diploma (or GED)
• Proficient computer knowledge
• 1 Year of customer service experience

DUTIES:

• Providing our clients with excellent customer service.
• Entering client and patient information into computer.
• Checking patients in and out for appointments, surgeries, boarding, etc.
• Collecting and entering payments.
• Balancing the drawer, creating deposits, and processing end of day.
• Going to the bank when needed for deposits or change.
• Preparing coupons, city licenses, and other forms for submission.
• Answering phones and scheduling appointments.
• Generating and sending patient reminders via email and postal mail.
• Calling clients for progress reports, reminders, and appointment confirmation.
• Educating clients on their pets' health care needs.
• General hospital cleaning and maintaining the appearance of the front.
• Assisting other employees as needed.
• Attending weekly staff meeting (will be tested on various topics presented).
• Other duties as assigned.

HOURS/COMPENSATION/BENEFITS:

• 35-40 hours a week, Monday - Friday.
• Pay based on education, experience, and references.
• Following a 90 day introductory period:
• 20% off veterinary care for your own pets at our hospital.
• Veterinary Care Credits earned monthly for pet care at our hospital
• Uniforms provided.
• Employee Assistance Program enrollment

APPLICATION:

• Application required and available on employment page (rockbridgeanimal.com/employment) or at the hospital.
• Resumes are requested in addition to completing the hospital application.
• Our patients are important to us, so we ask that you do not interrupt their care with phone calls.

Work Remotely No

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 35 - 40 per week

Benefits:

• Employee assistance program
• Employee discount
• Paid time off

Schedule:

• Day shift

Work Location: In person