IT Service Desk Analyst - Enterprise Support

Abacus Labs

Abacus is seeking an Analyst for Enterprise Service Desk to act as the initial contact for IT support requests, triage issues, and provide world-class client experiences. You will log into phone queues, troubleshoot basic desktop/software/network problems, and document all interactions in the ticketing system. The role emphasizes escalation as needed, collaboration with vendors, and adherence to security best practices, with salary DOE and a strong customer-service orientation. #J-18808-Ljbffr Abacus

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Vacancy posted 4 days ago

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