Trade Compliance Analyst I

Job Description

The Trade Compliance Analyst collaborates with key stakeholders across the organization, including Operations, Human Resources, Pricing, Marketing, Sales, Information Technology, Legal and Risk Management, to execute on key compliance components and increase trade compliance awareness. The position offers a high degree of responsibility and exposure to government authorities. The Trade Compliance Analyst is responsible for providing superior analytical and interpersonal skills while focusing on growth opportunities for in-bond revenue and business across all modes of our business. In addition, the Trade Compliance Analyst is responsible for facilitating international trade through the ACE and ACI customs portals, managing projects, maintaining customs certifications and bonded warehouse licenses, facilitating bond authorizations, and executing on regulatory reporting requirements.

Responsibilities

• Grow ArcBest wallet share within the teams managed regions while leveraging cross-sell techniques, tactical oversight, and strategic problem solving.

• Build relationships and directly communicate with customers to identify requirements and instill confidence in the company's ability to meet agreed upon requirements.

• Create and architect solutions to become the preferred point of contact for regional compliance.

• Design and implement customized solutions to meet the ever-changing requirements for high-output and high-potential customers.

• Administer 3rd party systems, such as Descartes ViaTrade, Veroot, IACMS, CTPAT and Trusted Trader Portal to effectively oversee international trade.

• Administer multiple business accounts in the U.S. Customs and Border Protection (CBP) Automated Commercial Environment (ACE) and Canada Border Service Agency (CBSA) Advance Commercial Information (ACI) portals.

• Administer the In-bond Admin System (IAS) to ensure regulatory reporting compliance in compliance with the Code of Federal Regulations (CFR).

• Assist with contract reviews as it pertains to area of responsibility.

• Build and leverage working relationships with key stakeholders across multiple business units to provide guidance and facilitate corrective action, as well as appropriate licensing.

• Collect and analyze feedback and data to identify opportunities for improvement.

• Create knowledge base articles and standard operation procedures that drive compliance.

• Define, measure, analyze, improve, and control Key Performance Indicators (KPI's).

• Facilitate weekly, monthly, and quarterly meetings with internal and external stakeholders.

• Have a strong competency in digital customer engagement while utilizing all channels of digital communication.

• Possess intimate knowledge of Trade Compliance, including system applications and tools, regulatory reporting requirements, process flows, business goals and KPIs.

• Present information to make recommendations, drive projects forward and/or share results.

• Review, authorize, and file entries for in-bond movements.

• Travel intermittently to support the department's goals and objectives, to include public speaking engagements.

• Maintain a positive attitude in a highly intense environment while providing industry leading customer solutions and service.

• Provide weekend and after-hours coverage, as required.

• Work in a team setting to accomplish department goals.

• Other duties and projects, as assigned.

Requirements

Education:

• Bachelor's Degree, preferred

• Experience will be considered in lieu of formal education.

Experience:

• 0-2 years' experience in Trade Compliance or similar procurement role.

Computer Skills:

• Proficient with Microsoft Office Suite, preferred

• Working knowledge of DB2 and Structured Query Language (SQL), preferred

Additional Requirements:

• Knowledge of Trade Compliance, regulations pertaining to international freight movements.

• Knowledge of international supply chain security programs, regulations, and laws as well as operating companies and products and services they provide.

• Knowledge of various departments, and service center policies, procedures, and systems.

Competencies:

• Accuracy and Attention to Detail

• Auditing

• Customer Focus

• Effective Communications

• International Trade

• Managing Multiple Priorities

• Problem Solving

• Service Excellence

Other Details

Work Hours:

• Work hours vary based on scheduling to provide market coverage during normal business hours, generally Monday-Friday, 6am-7pm. May include occasional irregular and weekend hours depending on workload.

Travel Requirements:

• Minimal (0%-25%)

Compensation:

• This is an hourly position paid biweekly.

About Us

ArcBest® (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 14,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need — from ground, air and ocean transportation to fully managed supply chains. ArcBest has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company continues to invest in purpose-built technology such as ArcBest View™, its digital logistics platform that brings quoting, booking, shipment visibility and reporting into one connected experience.

An Equal Opportunity Employer M/F/Vet/Disability