Patient Access Representative, Full Time, Rural Health Center

Patient Access Representative (Clinic) (AHCL)

Answers all telephone inquiries in a timely, courteous and professional manner. Attends to administrative needs of patient/family during hospital stay. Obtains proper signatures on Conditions of Admissions, Patient Rights Acknowledgement, Medicare Screening Form, Important Message from Medicare Notice, etc. Completes eligibility, verification, estimate, and collection activities on Medeanylitics on all accounts as needed.

Confirms commercial insurance coverage and benefits for all inpatients and outpatient surgery services.

Confirms insurance on all Worker's Compensation Claims.

Consistently performs special projects/assignment in a careful and thorough manner and in accordance with identified goals and instructions from the department supervisor or department director.

Covers PBX desk when necessary.

Greets patients in appropriate manner and requests them to sign in.

Interprets and verifies insurance coverage to include Medicare, Medi-Cal, CMSP and commercial insurance programs.

Interviews patient or his/her representative and obtains complete and accurate personal, demographic and financial information necessary for hospital admission/registration.

Maintains and meets expectations on time for all competencies, license, certifications and education requirements as outlined by local administration, Adventist Health (AH), The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), and all other regulatory agencies.

Maintains established department policies, procedures, objectives, quality assurance, safety, environmental and infection control standards.

Notes any financial information needed by the Patient Accounting Office using the prescribed account note methodology.

Obtains signature of patient or responsible party on required forms. Verbal permission obtained when necessary and note on forms with two witnesses.

Verifies completed registration through AETS program and Qcode report. Willingly performs other duties and innovations as assigned.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Job Identification 72377

Job Category Associate

Locations 15630 18th Ave, Clearlake, CA, 95422, US

Job Schedule Full time

Job Shift Day Shift

Assignment Category Full-time regular

Pay Range The estimated base pay for this position is $25.00 to $29.85. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department Rural Health Center

Shift Length 10 Hours