Sales Support Associate

Job Description

Job Description

Title: Sales Support Associate 

Openings: 1

Location: Tucker, GA  

Duration: Perm

Pay: $55k-$60k  

The Sales Support Associate's overall goal is to support the Sales Manager, assist with back-end management, and maintain strong client relations. One of the main functions of this role is analyzing and interpreting architectural bid documents to prepare quantity takeoffs and cost calculations; the Sales Support Associate also manages customer relations, ensures seamless operations, and contributes to overall sales efforts.

Day-to-Day Responsibilities:

• Review bid documents (architectural drawings and specifications) and prepare quantity takeoffs
• Prepare detailed cost calculations • Assist with the preparation, ordering, and shipping of product samples
• Maintain regular contact with existing customers, manage customer accounts, and follow up for administrative purposes
• Answer customer inquiries, schedule meetings, and sales appointments
• Perform data entry tasks, including the recording of sales figures, metrics, and other relevant information
• Collaborate with other departments to ensure smooth operations and customer satisfaction
• Contribute to team efforts by accomplishing related tasks as needed

Required Skills & Experience:

• Ability to analyze and interpret architectural bid documents/drawings, including reflected ceiling plans, detailed drawings, and related specifications is a plus; training will be provided for candidates who don't yet have this experience
• Proficiency in Microsoft Excel is required
• Familiarity with Bluebeam software is preferred but not essential
• Excellent verbal and written communication skills
• Knowledge of the ceiling manufacturing industry is desirable but not essential