Community Liaison CML - Orders Specialist

Community Liaison Cml- Order Specialist

Find your passion and purpose as a Community Liaison Cml- Order Specialist

Position: Community Liaison

Schedule: 8:00 am to 5:00 pm

In office: Yes

Compensation: $20/hour

Reimagine your career in corporate healthcare

As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it's really special to be a part of our patient's health journey and create incredible memories while providing world-class patient care.

Offer based on years of experience

What you need to know

Our investment in you

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees

Why AccentCare?

Be the best Community Liaison Cml- Order Specialist can be

Job summary:

The Community Liaison (CML) is responsible for the assigned region and/or branch(es) for order management. The CML is a function locally performed in the office or commuting to physician sites, as needed. Duties require collaboration with internal and external stakeholders to ensure an efficient process is met to secure physician signatures on orders for care. In addition, the CML is responsible for completing the order management process for signed orders. The CML will provide necessary assistance to the team, including obtaining any required documentation to be provided by external stakeholders to ensure an order is complete.

Essential duties and responsibilities:

1. Complete the orders management process for physician orders. This includes daily processing of tasks that result in generation of orders needing to be sent or re-sent to the physician for signature, along with processing signed orders received into our EMR and facilitating attachment based on order type.

2. Coordinate with physician offices to identify changes in preferred delivery method and/or ways the process can be streamlined with physician office agreement.

3. Must be in office to perform the job, including ability to facilitate preparation of orders, when required, for hand delivery and pick up orders from local physician offices and facilities.

4. Track outstanding orders and complete follow-up tasks per the established process, including escalation as needed, meeting established service line agreements (SLAs). Assist internal stakeholders with obtaining non-order documentation from external stakeholders, as deemed necessary.

5. Communicate with physician offices regarding CMS regulations and compliance requirements to ensure proper signatures are received. Collaborate with offices to obtain required documentation when records fall outside established guidelines.

6. Other duties as assigned.

Come as you are

At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.

AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person's race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.