SafeHouse Server

SafeHouse ServerDo you have a flair for the dramatic and enjoy stepping into character to create memorable experiences? Are you energized by engaging with guests and delivering exceptional service in a fun, immersive environment? If so, SafeHouse Milwaukee is looking for an individual to join our elite team of agents and help continue our legendary spy experience. As a Service Agent at SafeHouse, you will take on the role of a secret agent responsible for welcoming guests (spies), briefing them on their surroundings, and delivering food and beverages in a friendly and efficient manner. Your mission is to ensure every guest enjoys an unforgettable covert operation and leaves ready to return for another mission. For more than 50 years, SafeHouse Milwaukee has been one of the city's most unique dining destinations. Concealed somewhere in downtown Milwaukee, this spy-themed restaurant is filled with hidden doors, two-way mirrors, secret passageways, and labyrinth corridors designed to immerse guests in a world of espionage. As part of our team, you will help bring this covert operation to life!What you will be doing:Welcome guests in character as SafeHouse "agents" and introduce them to the spy-themed environmentEngage with guests to enhance the immersive SafeHouse experienceTake food and beverage orders accurately and deliver them promptly and efficientlyProvide friendly, attentive service to ensure exceptional guest satisfactionMaintain the unique spy culture and atmosphere throughout the restaurantCommunicate effectively with fellow agents and kitchen team members to ensure smooth operationsMaintain cleanliness and organization of assigned service areasFollow all service standards, safety guidelines, and operational proceduresAssist guests with menu recommendations and answer questions about the SafeHouse experiencePerform other duties as assigned by leadershipPosition Requirements:Previous restaurant or guest service experience preferredStrong communication and interpersonal skillsAbility to work in a fast-paced, high-energy environmentA positive attitude and willingness to engage with guests in a fun and interactive wayAbility to stand and walk for extended periods of timeFlexible schedule including evenings, weekends, and holidaysWhat's in it for you?Complimentary shift mealFree uniformsRoom discounts at Marcus Hotels & ResortsDiscounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, and spasCareer growth opportunities within Marcus Hotels & ResortsJob Type: Part-Time Hourly Rate: $2.67About us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Our properties are known for their unique character, exceptional service, and memorable experiences.