Full Time Front Desk Representative

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Full-Time Hours: 40 hours
Position Type: Full-Time
Schedule: Monday Friday | 8:00 AM 5:00 PM (1-hour lunch included)
Starting Pay: $16/hour (higher rate negotiable based on experience)
Location: Omaha, NE

A LIFE MEDICAL TRANSPORTATION
We are seeking a highly organized and professional Front Desk Receptionist with exceptional customer service skills and a minimum of 3 years of experience in a medical office, transportation, or healthcare-related setting. The ideal candidate will be detail-oriented, dependable, and able to multitask in a fast-paced environment.

About the Company

Founded on the core values of empathy, reliability, and integrity, A-LIFE MEDICAL TRANSPORT is a beacon of excellence in the medical transport industry. We approach every journey with a personal touch, understanding that we are not just transporting patients, but caring for members of our extended family. Our foundation is built upon a deep dedication to serving those in need, ensuring that every interaction is marked by compassion and respect.
At A-LIFE MEDICAL TRANSPORT, we specialize in offering an array of high-quality medical transport services, tailored to meet the unique needs of each individual. From non-emergency medical transportation to specialized services for those with unique mobility needs, our comprehensive suite ensures that you or your loved ones are in the safest hands.
Our team of highly trained professionals is equipped with the latest in medical transport technology, ensuring that every journey with us is not only comfortable but adheres to the highest standards of safety. We understand the importance of punctuality, especially when it comes to medical appointments and treatments. Thats why we promise, "We will drive you there safely and on time." Our rigorous planning and commitment to efficiency ensure that when you choose A-LIFE MEDICAL TRANSPORT, youre choosing a service that values your time, safety as much as your health.

Responsibilities:

1. Answer and manage incoming calls professionally and efficiently.
2. Schedule and confirm transportation rides.
3. Monitor drivers' scheduled rides on a daily basis.
4. Conduct confirmation calls with clients and facilities.
5. Communicate effectively with drivers, clients, and healthcare facilities.
6. Perform general office duties (filing, data entry, documentation, etc.)
7. Maintain accurate records and ensure information is updated.
8. Provide outstanding customer service at all times.

Office Administration:

1. Provide administrative support to the office, including answering phones, handling emails and organizing meetings.
2. Assist with office supplies inventory management.
3. Organize and maintain office equipment, ensuring everything is functional and repaired when necessary.
4. Learn alongside HR/Scheduler to efficiently dispatch and organize the schedule when needed.