Cleaning & Waste Cluster Manager, FIFA World Cup 2026

Overview The Cleaning & Waste (CLW) Cluster Manager is responsible for planning, coordinating, delivering, and managing performance of all cleaning and waste operations across a designated cluster of FIFA World Cup 2026 stadiums and official sites. Acting as the primary operational lead and escalation point within the cluster, the role ensures services are delivered safely, sustainably, consistently, and to FIFA’s world‑class standards. Responsibilities Cluster Leadership & Governance Lead CLW operations across a defined cluster of stadiums and tournament sites. Serve as single point of accountability for CLW readiness, delivery, and issue resolution. Represent CLW in cluster‑level operational meetings, readiness reviews, and FIFA governance forums. Ensure consistent implementation of FIFA CLW standards, SOPs, SLAs, and policies across all assigned venues. Operational Planning & Readiness Oversee development, validation, and approval of stadium‑specific CLW Operational Plans. Lead test events, simulations, and operational rehearsals. Monitor readiness milestones and proactively mitigate risks or gaps. Service Delivery & Event Operations Manage CLW operations across all tournament phases. Coordinate daily operations with Stadium Operations, Venue Management, Security, Logistics, Hospitality (On‑Location), and Sustainability teams. Ensure safe, efficient, and high‑quality cleaning presentation standards. Act as cluster escalation lead for operational incidents, service failures, or emergency response related to CLW. Sustainability & Waste Diversion Performance Implement FIFA’s sustainability and circular economy objectives within the cluster. Ensure correct deployment of tri‑sorting stations, back‑of‑house segregation, and material stream integrity. Track and report key waste KPIs. Collaborate with Sustainability teams and local authorities on composting pilots, recycling optimisation, and zero‑waste initiatives. Stakeholder & Contractor Management Manage relationships with stadium CLW representatives, Host City/LOC partners, cleaning and waste service providers, and waste hauliers. Ensure contractors meet FIFA SLAs, H&S standards, accreditation requirements, and code of conduct. Support procurement, onboarding, training, and performance management of service partners. Budget, Risk & Reporting Manage cluster‑level CLW budgets, forecasts, and cost controls. Identify, assess, and mitigate operational risks. Provide regular reporting to senior CLW leadership covering readiness status, operational performance, risks, mitigation actions, and sustainability outcomes. Profile Accountability : Demonstrate commitment and analyze behavior, assume consequences, and learn from mistakes. Decision Making : Identify and swiftly make decisions in critical situations, take initiative, and respond promptly. Inclusivity : Share information across all levels, influence others, and maintain a network of support contacts. Initiative : Act on own initiative, influence events, and achieve objectives with minimal supervision. Innovation : Look for unconventional solutions and produce fresh ideas. Leadership : Lead contacts, encourage teamwork, and delegate authority as needed. Vision : Perceive the organization’s global environmental impact and formulate strategic plans. Education & Qualifications Bachelor’s or Master’s Degree preferably in Engineering, Architecture, Information Technology or other domains. Work Experience Minimum 8–10 years’ experience in large‑scale Cleaning & Waste or Facilities Operations. Proven delivery experience within major sporting events, mega‑events, or multi‑venue operations. Strong understanding of waste management systems, cleaning methodologies, and operational logistics. Experience managing multiple venues or large operational portfolios simultaneously. Strong stakeholder management and leadership skills in complex, high‑pressure environments. Experience working within FIFA, IOC, Olympic Games, World Cups, or comparable global events. Knowledge of sustainability frameworks, waste diversion strategies, and circular economy principles. Experience managing international teams and suppliers across multiple jurisdictions. Languages Fluent in English (USA/CAN/MEX), Spanish (MEX) and French (CAN). Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools. #J-18808-Ljbffr FIFA World Cup 2026™ - Canada, Mexico and the United States