Field Technician II

Job Title

Provides product and service support for a local customer base in a defined territory in the areas of field service, seal installation, laser alignment, pump assembly, trouble shooting and customer support including customer training. Work is done primarily in the field. Position requires extensive travel within the local territory. May train or assist other employees as required.

Job Model: On Site

On-Site positions will require employees to work on-site for each of their scheduled shifts.

A typical day at work would include:

• Consistent, regular and punctual attendance is an essential function of this job.

Field Service Area: Responsibilities Include:

• Mechanical Seal installations
• Field service valve work
• Field service pump repair and installation
• New pump assembly and installation
• Laser alignment and vibration analysis
• Machining of seals and pumps
• Field service ARC applications
• Maintaining Customer Equipment Surveys
• May, at times, support Chesterton Corporate programs, such as Fixed Fee contracts, PROP reliability programs, etc.
• May train other employees on all field service work.

Customer On Site Support: Responsibilities Include:

• Supports customer requirements for system maintenance and operation.
• Picks-up parts and repairs or modifies in retail shop.
• May conduct on site training and or installation of products.
• Serves as technician in troubleshooting customer seal and pump operation.
• Supports Direct Sales personnel in customer accounts on manual work requirements.
• Provides ancillary services.
• Provides vibration analysis, laser alignment services.
• Works on system design recommendations.

Experience you need coming into this job:

• Trade School and/or Technical Associates Degree preferred
• 2-4 years experience within any combination of the following areas:
• Technical industrial experience
• Mechanical Seal/Pump assembly and/or product knowledge
• Mechanical ability and light machining experience
• Industrial process experience
• Work directly and efficiently with customer service staff, direct sales force, distributors and end users.
• Works independently, instructions only given on the most complex tasks.
• Works on moderately complex issues.
• Must possess a high degree of organizational skill and attention to detail.
• Required to concentrate on quality control standards for mechanical seals and pumps.
• Required to perform specialized technical operations in repair and light machining of mechanical seals and pumps components as well as assembly and disassembly.
• May train other product technician personnel.
• Organization skills and attention to detail
• Communication and customer service skills
• High degree of math, measuring and calibration ability
• Ability to troubleshoot and problem solve
• Ability to work in a fast paced environment
• Ability to lift light to moderate weights
• Ability to operate a forklift, hoist, hand truck, and basic industrial machines and tools
• Basic computer and phone skills required
• Able to write and administrate documents
• Ability to work predominantly in the field
• Valid driver's license required

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk or hear and reach with hands and arms. Occasionally required to stoop, crawl, bend, crouch or kneel. Ability to drive to various locations within the region. Specific vision abilities required by this job include close and distance vision. Exposure to high levels of heat or noise may occur while in the customer plant environment. Ability to lift up to 50 pounds.

Disclaimer:

A.W. CHESTERTON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Targeted pay range: $35.00 - $39.00/hr. depending on experience

Chesterton is committed to paying all its employees in a fair and equitable manner. The pay range associated with this position ($35.00 - $39.00/hr. DOE) is Chesterton's good-faith salary estimate for the presently available position. Several roles at Chesterton are considered "leveled" positions and as such, the company reserves the right to advertise and or hire for this position at appropriate level depending on applicant's skillset/experience. If the salary range to be offered for a "leveled" based position (I, II, III, etc.) is different than what was advertised on any posting, that range will be discussed with the candidate before they are formally invited to interview.

Hired applicants may be eligible for additional incentive compensation depending on the level and or function of the position which will be discussed with the candidate prior to formal interview. Payments under these programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

Please note that the final salary offered for any position will be based on many factors, including but not limited to: candidate qualifications such as education and experience, internal equity, geographical location, and budget. Please note, it is not the company's usual practice to hire near or at the top of a pay range for any position that is available.

Chesterton anticipates the application window closing approximately 45 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require Chesterton to shorten or extend the application window.

All of A.W. Chesterton Company employment is contingent upon successfully passing a background check and the respective medical surveillance requirements. Chesterton is an equal opportunity employer M/F/V/D