Client Relationship Consultant (Banker multi - level) - Hesperia, CA (35hrs)

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description This role has multiple levels, open to candidates with 3 years to 5 years minimum experience in customer service and sales. The successful candidate will be hired for the level of the position that aligns with their experience. Please note that the salary range provided corresponds to the lowest level of the position posted. Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer’s unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch. We’re looking for people who want more than just a job – who want to make a difference in the communities where we live and work. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Client Relationship Consultant 1 High school diploma or equivalent One to three years of customer service experience One to three years of sales experience Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Strong mathematical, problem‑solving, and negotiation skills Strong verbal and written communication skills Experience in the financial services industry preferred Experience assisting less experienced personnel Salary: $20–$21 Client Relationship Consultant 2 High school diploma or equivalent Three to four years of customer service experience Three to four years of sales experience Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems Advanced knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Strong mathematical, problem‑solving, and negotiation skills Strong verbal and written communication skills Experience in the financial services industry preferred Previous supervisory experience preferred Salary: $22–$24 Location expectations: This role requires working from a U.S. Bank location for all scheduled work days. Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short‑term and long‑term disability Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. #J-18808-Ljbffr Us Bank