Senior Manager, SMB Customer Experience & Retention
NAVEX
NAVEX invites a dynamic leader to join as Manager, Customer Experience, guiding a SMB-focused team toward measurable outcomes. You will shape retention, adoption, satisfaction, and expansion readiness by developing talent, strengthening operational excellence, and executing NAVEX's Customer Lifecycle Value & Impact Framework. You will coach a high‑performing team, collaborating with Sales, Product, Services, Support, and Leadership to elevate the customer experience across the portfolio. #J-18808-Ljbffr NAVEX
Vacancy posted 2 days ago
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