Administrative Assistant Order Processing
Gordon Inc
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
About Gordon, Inc.
Gordon, Inc. is an industry-leading manufacturer of innovative architectural systems. Our team of architects, designers, engineers, and manufacturing professionals collaborates to bridge the gap between design intent and manufacturing excellence. From our standard architectural products to customized system solutions and partnerships through G+ Studio, we combine creativity, technical expertise, and cutting-edge technology to deliver award-winning projects and exceptional customer experiences.
Position Overview
We’re seeking a highly organized, proactive, and energetic Administrative Assistant to support our order processing team in Bossier City, LA.
This role plays a key part in daily business operations and customer support. Primary responsibilities include:
Accurately entering and managing customer orders
Handling incoming customer calls with professionalism and efficiency
Processing and maintaining essential paperwork and documentation
Supporting internal teams to ensure smooth workflow and communication
The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes ownership of their work while delivering outstanding service to both internal and external stakeholders.
Education & Experience
High School Diploma required
Experience in Manufacturing, Architecture, Construction, or a related field preferred
Knowledge, Skills & Abilities
Proficient in Microsoft Office Suite
Strong organizational skills with the ability to prioritize and manage multiple tasks
Detail-oriented with a high level of accuracy
Excellent written and verbal communication skills
Strong presentation and interpersonal skills
Customer-Focused Mindset
Demonstrates a commitment to exceptional service
Takes ownership in resolving customer concerns (or ensures proper follow-up)
Actively listens, asks clarifying questions, and confirms understanding
Follows up promptly and consistently
Builds positive connections through professionalism, warmth, and respect
Work Style & Professional Attributes
Strong sense of accountability and reliability
Positive attitude and team-oriented mindset
Able to work independently while also collaborating effectively
Comfortable working autonomously with guidance on complex matters
Open to feedback and adaptable to change
Actively supports and engages in company culture
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