Lab Technologist (FM)

Phlebotomist/Lab Tech

The phlebotomist/lab tech is responsible for collecting blood specimens and other laboratory samples from patients while providing excellent customer service and ensuring patient safety, comfort, and confidentiality. This position supports providers and laboratory operations by accurately processing specimens and maintaining proper documentation.

Essential Duties and Responsibilities

• Perform venipuncture and capillary blood collection on patients of all ages.
• Correctly identify patients and label specimens according to established protocols.
• Process, prepare, and transport laboratory specimens.
• Maintain accurate documentation in the electronic medical record and laboratory systems.
• Ensure compliance with OSHA, HIPAA, CLIA, and infection control standards.
• Monitor and maintain phlebotomy supplies and equipment.
• Clean and disinfect work areas and equipment.
• Assist patients who may experience anxiety, dizziness, or adverse reactions during blood draws.
• Provide courteous and professional communication with patients, providers, and staff.
• Follow safety procedures for handling biohazard materials and sharps
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• Completion of an accredited phlebotomy training program preferred
• Previous phlebotomy experience preferred
• Knowledge of specimen handling and laboratory safety procedures
• Strong interpersonal and customer service skills
• Ability to work efficiently independently

About MANA Family Medicine MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas.

About MANA Medical Associates of Northwest Arkansas (MANA) is an independent, physician-owned healthcare organization offering family medicine, pediatrics, women's health, and a wide range of specialty and advanced services. As a physician-owned practice, MANA prioritizes compassionate, high-quality patient care while maintaining a personal, patient-centered clinic environment. Our team works together to manage healthcare efficiently, support excellent patient outcomes, and provide comprehensive care. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We Offer At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:

Comprehensive Benefits –

-Medical Insurance

-Vision Insurance

-Dental Insurance

-HSA or FSA options with medical insurance

-Voluntary Aflac Accident and Critical Illness

-Employer paid life, long-term & short-term disability benefits

-401(K) match and profit sharing

-Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

-Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!

- One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.