Cloud Support Manager - Reliability Engineering & Incident Leadership
COX ENTERPRISES
Cox Enterprises is seeking a Manager for their Cloud Support organization in Raleigh, NC. This role involves overseeing existing customer care teams, evolving Tier 3 support into a reliability engineering function, and managing incident responses effectively. The ideal candidate should have a bachelor's degree and significant experience in technical operations, customer satisfaction, and operational management. The position offers flexible vacation, paid wellness time, and health insurance among other benefits. #J-18808-Ljbffr Cox Enterprises
$101.5k - $169.1k
...Cox Communications is hiring a Manager for their Cloud Support organization in Raleigh, North Carolina... ...teams and evolve Tier 3 support into a reliability and operational engineering organization. Candidates should possess strong leadership and operational skills to ensure...Suggested$126k - $248k
...SRE leaders and engineers to scale the... ...of MongoDB's cloud products. You... ...strengthen production reliability practices, and... ...and leaders. Manage dependencies... ...SLIs, and use incident data, metrics,... ..., and supported to grow in your... ...MongoDB is our Leadership Commitment, (...SuggestedLocal areaRemote workWorldwideFlexible hours- ...Consultancy Services Limited is seeking a professional to manage and oversee production support and operational activities for enterprise... ...Carolina. This role includes coordinating critical incidents, supporting cloud migration and modernization initiatives, and improving...Suggested
$300k - $360k
...As a Director of Site Reliability Engineering, you will own execution... ...reliability practices, including incident response, risk management, and operational... ...depth with strategic leadership, helping affirm move fast... ...a respectful and supportive environment for all team...SuggestedWork at officeRemote workFlexible hours$94.1k - $150k
...The Cloud Computing Support Lead serves as the senior technical expert... ...patterns. The position leads incident response, problem management, and optimization... ...teams and mentoring cloud engineers on Infrastructure as... ...party tools to improve reliability and reduce mean time to...SuggestedContract workWork at office$101.5k - $169.1k
We're hiring a Manager to lead our Cloud Support organization. In this role, you... ...into a world class reliability and operational engineering organization. Cloud Support... ...driving high severity incident response, operational... ...Work with executive leadership to develop and execute...- ...Paladin Labs Inc. seeks a seasoned engineer to provide technical resources for maintenance, managing preventive and predictive maintenance for fixed equipment while... ...in engineering, and strong troubleshooting and leadership abilities. Responsibilities include coordinating...
$174k - $252k
Senior Software Engineer, Site Reliability Engineering Mid Experience driving progress... ...and providing technical leadership. Preferred qualifications... ...and refinement. Support services before they go live... ...velocity. Practice sustainable incident response and blameless...Full time$106.61k - $284.28k
...Fortune 7 CVS Health as a Sr. Manager, Frontline Support Engineering to lead our organization'... ...strong operational leadership, deep customer empathy, and... .... Own the P1/P2 incident response process, driving... ...as Code (Terraform, GCP Cloud Deployment Manager, AWS CloudFormation...Hourly payFull timeTemporary workWork experience placementLocal area- Paladin Labs Inc. is seeking a Senior Reliability Specialist in Raleigh, North Carolina. This role involves technical leadership focused on analyzing equipment operation and... ...background in electrical systems and reliability engineering. #J-18808-Ljbffr Paladin Labs Inc.
$163k - $237k
Technical Program Manager III, Site Reliability Engineering, Cloud Infrastructure Location: Raleigh, NC, USA; Durham, NC, USA. Level: Mid. Note: By applying... ...to enable engineer partners to collectively support talent and impact, and to build programs that are well...Full time$171.6k - $392.1k
...working world. The opportunity As a Senior Manager in our Oracle Services Technology... ...relationships on a daily basis. Leading and supporting pursuit and proposal activity.... ...domain but also possess the qualities of leadership, collaboration, and innovation. What we...Flexible hoursShift work$67.9k - $132.5k
...to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations... ...or IT operations, including at least 3 years of leadership experience (team lead or supervisor) in a service...Contract workWork at officeShift work$99k - $232k
...Opportunity As a Salesforce CPQ/Revenue Cloud Manager, you will play a pivotal role in... ...solutions, and providing training and support for seamless integration and utilization... ...maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire...Full timeH1b$91.4k - $187k
...clients using our back-office cloud applications. Our resources... ...Cloud Consulting Senior Project Manager requires an experienced... ...competency in SaaS-based software and leadership skills for successful... ...including financial performance. Support engagement Delivery Lead to...Temporary workFlexible hours- ...to harness the full potential of AWS cloud technologies, driving secure,... ...deliver unparalleled cloud advisory, engineering, financial management, and security services while continuously... ...account teams and Aligned TG sales leadership to identify and shape new opportunities...
- ...commitment to the community by supporting local pet shelters, rescue... ...and monitor the Maintenance and Reliability plans and objectives in accordance with Engineering Policy, Key Principles, and the... ...as flexibility, agility, and leadership—are much like the skills that...For contractorsLocal area
- ...Corporate Reliability Engineer The Enviva team is driven by our shared... ...Engineer is responsible for supporting and advancing reliability and... ...across sites. Support Management of Change (MOC) processes related... ...personnel. Coach site leadership on reliability fundamentals...For contractorsWork at officeLocal areaVisa sponsorship
$96k - $205.25k
...and cities to manage energy and water... ...a Technical Support & Solutions Manager... ...and reliable support for our... ...closely with Engineering, Customer Success... ...Lead technical incident triage and coordinate... .... Team Leadership & Global... ...Knowledge of cloud platforms, APIs...$96k - $205.25k
...for a Technical Support & Solutions Manager to build, lead,... ...loops, and provide reliable support for our... ...analysis with engineering, build knowledge... ...lead technical incident triage and root‑... ...support contact. Team Leadership & Global... ...support. Knowledge of cloud platforms, APIs,...- ...Senior Director of Cloud Managed Services At... ...deliver secure, reliable managed and advisory... ...Operational & Financial Leadership Own end-to-end... ..., and post‑incident learnings. Own enterprise... ...team of engineers, architects, and... ...service organizations supporting enterprise customers...Immediate startVisa sponsorshipFlexible hours
$106.61k - $284.28k
...observability, and the engineering foundation... ...need a Senior Manager who can... ...vision. Role Team Leadership & Development.... ...platform reliability at enterprise... ...platform. Vendor & Cloud Strategy.... ...(DORA, SLOs, incident management) and... ...package designed to support the physical,...Hourly payFull timeTemporary workLocal areaImmediate start- ...Airport is seeking a Director of Airside Engineering to lead critical infrastructure... ...encompasses planning, engineering, and managing multimillion-dollar capital initiatives... ...six years of relevant experience. Strong leadership skills and a collaborative spirit are crucial...
- ...Description Job Description Position : Reliability Engineer Location : Raleigh, NC... ...root cause methods (8D, 5-Why, Fishbone) supported by: Electrical probing and TDR X... ...of FIT and MTBF software Technical Leadership & Documentation Author reliability...Flexible hours
- ...Requirements By designing, engineering, and building the... ...position is for a Cloud Product SOC Manager in the Security... ...personnel and explain incident details as needed... ...recommendations to leadership based on significant... ...provide expert technical support to enterprise-wide...Local areaImmediate startHome office
$171.6k - $392.1k
...Digital Manufacturing Cloud (DMC), to enhance their... ...this role, you will manage and deliver complex processes... ...management, including Engineering BOMs and Manufacturing... ...the qualities of leadership, collaboration, and... ...absence when needed to support your physical, financial...Summer holidayFlexible hours- ..., Salesforce Platform Support Lead The KPMG Advisory... ...Lead to join our Managed Services practice.... ...KPIs, separation of run (Incidents/RITMs) and change (enhancements... .../production support leadership with SLA... ...in Salesforce (Sales Cloud required) with strong...Seasonal workH1bLocal area
- ...initiatives such as public cloud, data science, AI, engineering innovation, and IoT... ...an Engineering Manager to lead one of our... ...skills to the leadership of your team. You will... ...to the people you support: ensuring that they... ...automated, highly reliable image delivery, testing...Work at officeWork from home
$132.8k - $250.8k
...efficiently deploy and manage production-... ...of Ford's cloud-native infrastructure... ...group ~ Leadership and Team Management... ..., platform engineers, and infrastructure... ...support. Foster a culture... ...ensure consistent, reliable, and secure Kubernetes... ...and proactive incident detection. ~...Immediate startRemote workFree visaFlexible hours- ...026Job Title: Engineering ManagerReports... ...The Engineering Manager at autoMHatic... ...), ensuring reliability, performance,... ...reviews, releases, incident response) and... ...:Technical Leadership: Strong backend... ...or a similar cloud data warehouse... ..., launch, and support.Experience providing...Work at officeRemote work
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