Business Intelligence Developer

Role Description

• Lead the design, development, and governance of enterprise Tableau dashboards and workbooks, including the overall lifecycle management of dashboards and Tableau workbooks.
• Define and enforce Tableau development standards, naming conventions, performance optimization practices, and reusable template frameworks.
• Architect scalable data source connections, published data sources, and extract strategies to ensure reliability and performance in the AWS-hosted environment.
• Conduct peer code and design reviews, ensuring quality and consistency across the development team.
• Evaluate and drive adoption of new Tableau features (e.g., Tableau Pulse, dynamic parameters, Einstein analytics integration) aligned to roadmap.
• Own L2/L3 support escalations for complex Tableau incidents including performance degradation, data discrepancies, and environment issues.
• Lead larger enhancement delivery end-to-end from requirements through deployment, managing scope, timeline, and stakeholder expectations.
• Drive reduction of high-volume manual work (dataset refreshes, extract modifications, report distribution) through automation and self-service enablement.
• Maintain and improve the ServiceNow backlog, ensuring accurate classification, prioritization, and throughput reporting.
• Proactively communicate backlog status, delivery timelines, and capacity constraints to stakeholders and leadership.
• Support CSAT measurement and improvement by owning stakeholder satisfaction within the Tableau delivery domain.
• Mentor and coach junior/mid-level BI Engineers, conducting knowledge transfer sessions and supporting skills growth.
• Maintain comprehensive documentation including runbooks, design standards, onboarding guides, and operational playbooks.
• Lead workload rationalization efforts — identifying dashboards and workbooks that are candidates for consolidation, retirement, or self-service migration.

Qualifications

• Bachelor’s Degree in Engineering, Statistics, Mathematics, Computer Science, Data Science, Economics, or a related quantitative field.
• 6-12 years of enterprise Tableau development experience, including complex calculated fields, LOD expressions, table calculations, and set actions.
• Advanced SQL proficiency (IBM DB2 and/or SQL Server strongly preferred) for data modeling, performance tuning, and custom queries.
• Experience managing Tableau Server or Tableau Cloud administration — including permissions, extract schedules, subscriptions, and site management.
• Strong understanding of data modeling principles, star/snowflake schemas, and enterprise data warehouse concepts.
• Proven ability to lead stakeholder engagements, gather requirements, and deliver analytics solutions in regulated environments.
• Experience operating within ITSM frameworks (ServiceNow or equivalent) for intake, prioritization, and delivery tracking.
• Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical audiences.

Preferred Qualifications

• Healthcare analytics experience supporting health plan (PHP), delivery system (PDS/PMG), clinical quality, or population health domains.
• Hands-on experience in AWS-hosted analytics environments, including Redshift, S3-based data lakes, or AWS Glue integration with Tableau.
• Tableau Certified Data Analyst or Tableau Certified Architect / Server Administrator certification.
• Familiarity with BusinessObjects (BoBJ), SAS, or IBM DataStage as part of a broader enterprise analytics ecosystem.
• Experience leading or participating in analytics platform modernization (e.g., migration from on-prem to cloud BI platforms).
• Exposure to self-service analytics frameworks, data literacy programs, or end-user enablement initiatives at enterprise scale.
• Knowledge of HIPAA, HITRUST, or other healthcare regulatory compliance requirements related to data access and reporting.

Requirements

• This is a Contract position based out of Phoenix, AZ.

Benefits

• Medical, dental & vision.
• Critical Illness, Accident, and Hospital.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type

• This is a fully remote position.

Application Deadline

• This position is anticipated to close on Jul 16, 2026.