PROGRAM COORDINATOR, RESIDENCE SERVICES, Auxiliaries Office of Housing

PROGRAM COORDINATOR, RESIDENCE SERVICES, Auxiliaries Office of Housing

Join to apply for the PROGRAM COORDINATOR, RESIDENCE SERVICES, Auxiliaries Office of Housing role at Boston University

Key Responsibilities

• Maintain central key inventory for residence system; coordinate key replacement orders, lock change requests, and lock maintenance issues.
• Process furniture requests for central furniture warehouse.
• Post charges to students' accounts for lock changes, missing and damaged furniture, and residence damages.
• Process lock change requests, prioritize orders, and coordinate with residence staff on all matters related to issuance and replacement of room keys, missing keys, and lock changes.
• Assist in the Room Condition Report process management and use the data when processing damage billing at the end of each semester.
• Oversee work of student staff on preparation of key packets for academic year and summer, including key testing and organization for distribution.
• Monitor and process work orders received through the Maintenance module in StarRez.
• Organize furniture request forms and appliance repairs forms for warehouse staff and outside vendors, maintaining accurate records and logs.
• Communicate with students and parents about damage and key/lock charges posted to students' accounts.
• Monitor and respond to emails in the Housing Residence Services central mailbox, ensuring notes are updated in StarRez.
• Maintain accurate records of all transactions, file forms, update databases, and review work of student staff.

Required Skills

• High School Diploma or GED
• Bachelor's degree preferred
• One to three years of experience.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, or veteran status. We are a VEVRAA Federal Contractor.

Current Boston University employees represented by L2324 should apply through the internal process. All other applicants, please use the 'Apply' section on this page.